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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
1699 Surveys

Reinicke ST

Surveyed on May 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I spoke to my realtor, Genevieve for the first time on a Wednesday, the day before I was to fly into Houston to look at homes. When I arrived on Thursday Genevieve had all of my appointments scheduled and organized. When we looked at homes she was knowledgeable about each listing and the areas that we were in. She was confident when answering questions and her level of customer service was superior. I felt so relieved to have finally met a realtor who was helpful after working with several others who were not. After only two days I was able to find a home. I am more than pleased with her and her team s efforts. ”

Fairdale Oaks

Surveyed on May 02, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“This is our second year using Genevieve as our realtor and we wouldn t want it any other way She is so amazing and helped us find exactly what we were looking for. Cant wait to call her again for when we buy a house : ”

Kylie CT

Surveyed on Apr 30, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stever provided guidance and communicated each step of the way.”

Comal ST

Surveyed on Apr 30, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Wooded Terrace LN

Surveyed on Apr 28, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Matthew Villaflor did a great job and guided me through the whole process And it was a huge navigation to say the least. ”

Wagon Wheel LN

Surveyed on Apr 23, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steve did a great job helping us prep and sell the house ”

Williams ST

Surveyed on Apr 22, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Matt, has gone above and beyond in the work to sell my properties. He communicates clearly, and has good knowledge in the industry. We just closed on a fantastic sale, and I will certainly hire him again in the future.”

Wileyvale RD

Surveyed on Apr 15, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Genevieve was super amazing She patient and very detailed with everything. I had an amazing experience with her throughout the process of looking for a new home She made everything so easy I can t thank her enough for helping my family and I. Thank you : ”

Belarbor ST

Surveyed on Apr 13, 2024
Represented the Buyer
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

“ I met Arely from Mathew that helped us a few years ago. She was flexible with her time and very proactive of making sure we had everything before putting in our application. In the next few years we will be going back to her to help buy a house ”

Still Meadow LN

Surveyed on Apr 07, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steve Kenny and his group are amazing, Steve Kenny walked us through the whole process and was a huge help. We Couldn t have done it without him. ”

Banks Mill DR

Surveyed on Apr 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Genevieve Hartley is absolutely AMAZING She is like no other realtor I have worked with before. She has excellent communication skills and keeps you in the loop on what is going on as well as following up with you to make sure things are going well for you. I would highly recommend people use her as their real estate agent.”

Sikes ST

Surveyed on Apr 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Getting to know and work with Steve has been a blessing. If I could rate him higher I would. There s no one who knows the market better. He will work nonstop to get you the house that you want. As a first time homebuyer, his resources and connections have been extremely helpful throughout the process. Steve makes the buying process exciting ”

19th ST

Surveyed on Apr 02, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steve and Genevieve are an awesome team. I highly recommend anyone looking to sell their home to give them a shot. They had great market knowledge, helped stage the home and got it sold 3 days with multiple offers over the asking price. ”

Royal Oak ST

Surveyed on Mar 30, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steve is not only experienced, professional, and a master of real estate business in Texas but also very knowledgeable with every little detail of the legal process, aspect and prospect of making a fast, easy, smooth process of buying and selling a real estate. I have used the generous help of Steve in both and know him for over 13 years, he proved to be brilliant, excellent, and a true friend. THANK YOU SO MUCH STEVE M.K.M. ”

Comal ST

Surveyed on Mar 29, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Steve took great care of us I look forward to working with him on future deals ”

Overall Rating
4.99/5
Rate based on 1,699 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience