Clients will be asked to rate their REALTOR® based on the service criteria below.
Clients may rate their REALTOR® on how well they performed in each of the categories. This ratings model will allow a
REALTOR®'s client to rate the REALTOR® using a star system, with 5 stars being the best rating possible. The
Client Experience Rating system will then average the scores to determine an overall rating for the REALTOR®. View Sample Agent Rating Report
Competency - (Explained process clearly, ensured paperwork was correct, use of technology, negotiation skills, attention to detail, represented and protected my interests)
Market Knowledge - (Knowledgeable of market, neighborhood and community)
Communication - (Kept me updated, responded timely, communicated based on my preference)
My Experience - (Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.)