Client Experience Rating

Rate your experience with your Realtor and share your feedback


Agent Rating Report

Overall Service Rating in each Category
Competency
4.95/5.0
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.93/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
5.00/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
4.95/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.


Agent Rating by Transaction (40 records)
Survey Date
Street Name
Representing
Overall Rating
07/27/2014
RUMMEL CREEK RD
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She provided a dedicated and courteous services. Her information is not only standard information like market, region and properties but also basic information like the process of real estate deal, school researching, and utility contracts etc. required after the deal. We fully relied on her information and advice.

Agent's Response
Thank you very much for your time and kind words. It was my honor to work for you. Hope you and your family love thd house and new life in Houston!
Reply date 07/27/2014
07/20/2014
OAK PARK BEND LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is excellent specially on all communications that customers eagerly need.

Agent's Response
Thank you so much for your kind words and trust. It was such a great pleasure to work for you.
Reply date 07/21/2014
07/02/2014
Dural Dr.,
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
06/29/2014
Boheme Dr 1209
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is the best. We thank her support all the time.

Agent's Response
Thank you so much for your kind comment . Hope you and your family enjoy a new home and life in Houston!!
Reply date 07/02/2014
06/24/2014
MEMORIAL DR 503
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/31/2014
Penmark
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She understood my request with Japanese mentality and negotiated with house owner woth her earnest manner. Finaly, I could conclude a contaract within a scope of me request thanking to Eriko's intensive work.

Agent's Response
Thank you so much for your patience and understanding. It was a pleasure to work for you. Hope you and your family will enjoy a new life in Katy!!
Reply date 06/02/2014
05/25/2014
Prairie Lily Lane
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I needed to decide within a few weeks after I arrive at Houston before my family move here, and it was very hard for me. Ishii san always supported us to reply so many clarifications for house, elementary school of my daughter, difference with Japan and so on with her quick response by e-mail and telephone. And also she pay efforts to bring me to more than 15 houses survey within 2 weeks. Finally I can find Katy house and this really satisfy our requirement. Her strong support is really appreciated for us.

Agent's Response
Thank you so much for your kind comment. I am so glad that you could find the house you like. Hope you and your family will enjoy the new life in Katy. It was a pleasure to work for you.
Reply date 05/26/2014
05/14/2014
Vanderpool 53
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/06/2014
Oakwood Chase
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ms. Ishii was wonderful. She was efficient, quick in expediting and took very good care of us. Would highly recommend her to friends.

Agent's Response
Thank you very much for your kind comment and trust in me. It was a great pleasure to work for you. I'm looking forward to seeing you and your wife in Houston soon !
Reply date 05/08/2014
05/07/2014
SANDFIELD DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent service and professional guidance for new commer to Houston !! Ms.Eriko Ishii is a proffesional realtor based on rich experience in real estate industry and best person for Japanese customer including but not limited various and valiable information such as negotiation against landowner, utility set up, school etc. I will introduce her to my future colleague.

Agent's Response
Thank you so much for your kind comment. Hope you and your family will enjoy the new home and Houston! It was pleasure to work for you. Thank you.
Reply date 05/07/2014
04/26/2014
LAKESIDE ENCLAVE DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/26/2014
KIMBERLEY CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Eriko Ishii had a great job for my family & I over last several days. We highly appreciate it. I already recommended her for my co-worker' s house hunt & would do so when I were asked who the best realtor is. Thanks

Agent's Response
Thank you so much! It was a great pleasure to meet you and your family. Hope you and your family will enjoy the new life in Houston !!
Reply date 04/27/2014
04/24/2014
GLENWOOD CANYON LANE
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I really appreciate sicere style of business and quite satisfed with thanks.

Agent's Response
It was a pleasure to work for you. Hope you and your family will enjoy Houston new life!!
Reply date 04/24/2014
03/23/2014
WILD MILBERRY DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Quick response and action helped me.

Agent's Response
It was great to work for you. Hope you and your family will enjoy the new house. Welcome to Houston!
Reply date 03/23/2014
03/11/2014
ENCLAVE SQ
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Eriko, we appreciates your commitment.

Agent's Response
Thank you so much for your kind comment. It was a pleasure to work for you and your family. Thank you.
Reply date 03/12/2014
03/06/2014
SHADOW CANYON LN
Buyer
3.80/5.0 

Competency 3/5.0
Market Knowledge 3/5.0
Communication 5/5.0
My Experience 4/5.0
Nice individual who is willing to help your needs.

03/06/2014
SAN MARINO DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She worked very hard for me.

Agent's Response
It was pleasure to work for you. I hope you and your family will enjoy the house and Houston life!
Reply date 03/06/2014
02/22/2014
WELLINGTON PT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very quick response anytime and polite detail explanation are awesome. She knows and understands what I want to know and what I am worried about. She is really hard worker.

Agent's Response
Thank you so much for your time and cooperation to work with me this deal. It was a pleasure to work for you.
Reply date 02/23/2014
02/03/2014
BENT HOLLOW LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
01/10/2014
POST OAK BLVD 3106
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Eriko is a very personable realtor with attention to detail. She is very professional. I will be using her in the future!

Agent's Response
Thank you very much for your kind words! It was a pleasure to work for you and I am looking forward to working with you in the future again!
Reply date 01/10/2014
11/03/2013
FOREST HOME
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Although I asked her to search for the apartment in the first place, then I needed to change it to stand alone house due to my family situation, she was very willing to help me...not having a displeased look at all! I was finally able to rent a very nice house, and am so satisfied with her services.

Agent's Response
Thank you very much for your kind words. I am so glad that we could find the home you really like. Hope you and your family will enjoy your tenancy and new life in Houston!
Reply date 11/04/2013
10/29/2013
BRIAR ARBOR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
REALTOR gave me not only market information but also community and neighborhood information in a timely manner. I really appreciate it.

Agent's Response
Thank you very much for your kind feedback. It was pleasure to work for you.
Reply date 10/29/2013
09/17/2013
Briar Forest
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
09/17/2013
Briar Forest
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Eriko provided service above and beyond what is generally expected. I would definitely employ her services again.

Agent's Response
Thank you very much for your comment. It was a pleasure to work for you.
Reply date 09/17/2013
09/16/2013
EDINBURGH CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
07/25/2013
Glenwood Canyon Ln.
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is so professional that we are very much satisfied with her services.

06/22/2013
DURAL DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
06/22/2013
MCCUE RD 136
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Really helpful for me. My realtor arranged everything with right time. Everything is smooth and absolutely I was satisfied by her survices.

06/13/2013
Capitol
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We cannot thank enough for Eriko's patience, diligence, and great hospitality to help us in finding a perfect home. And, we were very pleased with her professionalism and knowledge about properties and all aspects of our purchase. Eriko was very courteous and always available to answer any questions we had. Eriko is the best!

05/18/2013
BLOOMING PARK LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We had a great experience with Eriko. She was always available and quick to get back to us when we had any questions. She made all the right decisions for us that led to us getting the house. We'll be using her for all future purchases.

03/05/2013
BANKS ST B
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
03/14/2013
ENCLAVE SQ
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is very professional and dedicated herself to meet my expectation.

Agent's Response
Thank you very much for your comment. I will continue to work hard to meet customer7s expectation.
Reply date 03/14/2013
03/04/2013
PENMARK LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
01/06/2013
SANDPIPER DR 132
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Eriko Ishii is a very knowledgable and reliable real estate agent. She explained all the process for first time home buyer. She explained everything and reassured my doubts. She made the process smoothly and promptly. I would highly reccommend to use her if you are unsure or nervous about the home buying process.

Agent's Response
Thank you so much for your comment. I'll continue to make effort to exceed clients' expectation.
Reply date 01/09/2013
01/07/2013
POST OAK BLVD 4219
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She is perfect. Evem after contract, she has been supporting me and it's great help for my family. Not only myself, but also my company is very happy for her service.

01/06/2013
BANCROFT ST 704
Buyer
4.80/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 4/5.0
Eriko did work for us very hard. i moved inside the US 3 times in last 14 years. We can say her help were exceeded our expectations.

Agent's Response
Thank you very much for your comment and rating. I'll work hatder and make more effort to meet client's expectation.
Reply date 01/07/2013
01/06/2013
Gold Point
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
12/20/2011
COBBLE CANYON LN
Buyer
4.80/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
I'm 100% satisfied with her job. She reacted and responded to my request and questions without much interval with integrity. I would like to recommend to my colleagues.

07/17/2011
ASHFORD POINT DR 613
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
My experience was great due to me having a great and knowledgeable realtor. She did an awesome job and I thank her for being so patient and giving me all the information I would request in a timely manner. I would refer friends and family to her.

05/21/2011
BREEZY POINT LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Eriko is avery devoted to her work ,she is very helpful,knowlegeble and allways there when we needed her, she allwayes follow up our needs ,and provide us with the new developments in the market ,she is very gentle and polite through the whole period of her work with us , and most important thing ,she is very patinate and understandible,andwe feel previleged to have her as our realtor.




Client Comments
She provided a dedicated and courteous services. Her information is not only standard information like market, region and properties but also basic information like the process of real estate deal, school researching, and utility contracts etc. required after the deal. We fully relied on her information and advice.
Buyer's Feedback on RUMMEL CREEK RD 07/27/2014

Agent's Response
Thank you very much for your time and kind words. It was my honor to work for you. Hope you and your family love thd house and new life in Houston!
Reply date 07/27/2014

(survey date 07/27/2014)
She is excellent specially on all communications that customers eagerly need.
Seller's Feedback on OAK PARK BEND LN 07/21/2014

Agent's Response
Thank you so much for your kind words and trust. It was such a great pleasure to work for you.
Reply date 07/21/2014

(survey date 07/20/2014)
She is the best. We thank her support all the time.
Buyer's Feedback on Boheme Dr 07/01/2014

Agent's Response
Thank you so much for your kind comment . Hope you and your family enjoy a new home and life in Houston!!
Reply date 07/02/2014

(survey date 06/29/2014)
She understood my request with Japanese mentality and negotiated with house owner woth her earnest manner. Finaly, I could conclude a contaract within a scope of me request thanking to Eriko's intensive work.
Buyer's Feedback on Penmark 06/02/2014

Agent's Response
Thank you so much for your patience and understanding. It was a pleasure to work for you. Hope you and your family will enjoy a new life in Katy!!
Reply date 06/02/2014

(survey date 05/31/2014)
I needed to decide within a few weeks after I arrive at Houston before my family move here, and it was very hard for me. Ishii san always supported us to reply so many clarifications for house, elementary school of my daughter, difference with Japan and so on with her quick response by e-mail and telephone. And also she pay efforts to bring me to more than 15 houses survey within 2 weeks. Finally I can find Katy house and this really satisfy our requirement. Her strong support is really appreciated for us.
Buyer's Feedback on Prairie Lily Lane 05/26/2014

Agent's Response
Thank you so much for your kind comment. I am so glad that you could find the house you like. Hope you and your family will enjoy the new life in Katy. It was a pleasure to work for you.
Reply date 05/26/2014

(survey date 05/25/2014)
Ms. Ishii was wonderful. She was efficient, quick in expediting and took very good care of us. Would highly recommend her to friends.
Seller's Feedback on Oakwood Chase 05/08/2014

Agent's Response
Thank you very much for your kind comment and trust in me. It was a great pleasure to work for you. I'm looking forward to seeing you and your wife in Houston soon !
Reply date 05/08/2014

(survey date 05/06/2014)
Excellent service and professional guidance for new commer to Houston !! Ms.Eriko Ishii is a proffesional realtor based on rich experience in real estate industry and best person for Japanese customer including but not limited various and valiable information such as negotiation against landowner, utility set up, school etc. I will introduce her to my future colleague.
Buyer's Feedback on SANDFIELD DR 05/07/2014

Agent's Response
Thank you so much for your kind comment. Hope you and your family will enjoy the new home and Houston! It was pleasure to work for you. Thank you.
Reply date 05/07/2014

(survey date 05/07/2014)
Eriko Ishii had a great job for my family & I over last several days. We highly appreciate it. I already recommended her for my co-worker' s house hunt & would do so when I were asked who the best realtor is. Thanks
Buyer's Feedback on KIMBERLEY CT 04/26/2014

Agent's Response
Thank you so much! It was a great pleasure to meet you and your family. Hope you and your family will enjoy the new life in Houston !!
Reply date 04/27/2014

(survey date 04/26/2014)
I really appreciate sicere style of business and quite satisfed with thanks.
Buyer's Feedback on GLENWOOD CANYON LANE 04/24/2014

Agent's Response
It was a pleasure to work for you. Hope you and your family will enjoy Houston new life!!
Reply date 04/24/2014

(survey date 04/24/2014)
Quick response and action helped me.
Buyer's Feedback on WILD MILBERRY DR 03/23/2014

Agent's Response
It was great to work for you. Hope you and your family will enjoy the new house. Welcome to Houston!
Reply date 03/23/2014

(survey date 03/23/2014)
Eriko, we appreciates your commitment.
Buyer's Feedback on ENCLAVE SQ 03/11/2014

Agent's Response
Thank you so much for your kind comment. It was a pleasure to work for you and your family. Thank you.
Reply date 03/12/2014

(survey date 03/11/2014)
Nice individual who is willing to help your needs.
Buyer's Feedback on SHADOW CANYON LN 03/11/2014

(survey date 03/06/2014)
She worked very hard for me.
Buyer's Feedback on SAN MARINO DR 03/06/2014

Agent's Response
It was pleasure to work for you. I hope you and your family will enjoy the house and Houston life!
Reply date 03/06/2014

(survey date 03/06/2014)
Very quick response anytime and polite detail explanation are awesome. She knows and understands what I want to know and what I am worried about. She is really hard worker.
Buyer's Feedback on WELLINGTON PT 02/22/2014

Agent's Response
Thank you so much for your time and cooperation to work with me this deal. It was a pleasure to work for you.
Reply date 02/23/2014

(survey date 02/22/2014)
Eriko is a very personable realtor with attention to detail. She is very professional. I will be using her in the future!
Buyer's Feedback on POST OAK BLVD 01/10/2014

Agent's Response
Thank you very much for your kind words! It was a pleasure to work for you and I am looking forward to working with you in the future again!
Reply date 01/10/2014

(survey date 01/10/2014)
Although I asked her to search for the apartment in the first place, then I needed to change it to stand alone house due to my family situation, she was very willing to help me...not having a displeased look at all! I was finally able to rent a very nice house, and am so satisfied with her services.
Buyer's Feedback on FOREST HOME 11/04/2013

Agent's Response
Thank you very much for your kind words. I am so glad that we could find the home you really like. Hope you and your family will enjoy your tenancy and new life in Houston!
Reply date 11/04/2013

(survey date 11/03/2013)
REALTOR gave me not only market information but also community and neighborhood information in a timely manner. I really appreciate it.
Buyer's Feedback on BRIAR ARBOR 10/29/2013

Agent's Response
Thank you very much for your kind feedback. It was pleasure to work for you.
Reply date 10/29/2013

(survey date 10/29/2013)
Eriko provided service above and beyond what is generally expected. I would definitely employ her services again.
Seller's Feedback on Briar Forest 09/17/2013

Agent's Response
Thank you very much for your comment. It was a pleasure to work for you.
Reply date 09/17/2013

(survey date 09/17/2013)
She is so professional that we are very much satisfied with her services.
Buyer's Feedback on Glenwood Canyon Ln. 07/26/2013

(survey date 07/25/2013)
Really helpful for me. My realtor arranged everything with right time. Everything is smooth and absolutely I was satisfied by her survices.
Buyer's Feedback on MCCUE RD 06/24/2013

(survey date 06/22/2013)
We cannot thank enough for Eriko's patience, diligence, and great hospitality to help us in finding a perfect home. And, we were very pleased with her professionalism and knowledge about properties and all aspects of our purchase. Eriko was very courteous and always available to answer any questions we had. Eriko is the best!
Buyer's Feedback on Capitol 06/20/2013

(survey date 06/13/2013)
We had a great experience with Eriko. She was always available and quick to get back to us when we had any questions. She made all the right decisions for us that led to us getting the house. We'll be using her for all future purchases.
Buyer's Feedback on BLOOMING PARK LN 05/18/2013

(survey date 05/18/2013)
She is very professional and dedicated herself to meet my expectation.
Buyer's Feedback on ENCLAVE SQ 03/14/2013

Agent's Response
Thank you very much for your comment. I will continue to work hard to meet customer7s expectation.
Reply date 03/14/2013

(survey date 03/14/2013)
Eriko Ishii is a very knowledgable and reliable real estate agent. She explained all the process for first time home buyer. She explained everything and reassured my doubts. She made the process smoothly and promptly. I would highly reccommend to use her if you are unsure or nervous about the home buying process.
Buyer's Feedback on SANDPIPER DR 01/09/2013

Agent's Response
Thank you so much for your comment. I'll continue to make effort to exceed clients' expectation.
Reply date 01/09/2013

(survey date 01/06/2013)
She is perfect. Evem after contract, she has been supporting me and it's great help for my family. Not only myself, but also my company is very happy for her service.
Buyer's Feedback on POST OAK BLVD 01/07/2013

(survey date 01/07/2013)
Eriko did work for us very hard. i moved inside the US 3 times in last 14 years. We can say her help were exceeded our expectations.
Buyer's Feedback on BANCROFT ST 01/07/2013

Agent's Response
Thank you very much for your comment and rating. I'll work hatder and make more effort to meet client's expectation.
Reply date 01/07/2013

(survey date 01/06/2013)
I'm 100% satisfied with her job. She reacted and responded to my request and questions without much interval with integrity. I would like to recommend to my colleagues.
Buyer's Feedback on COBBLE CANYON LN 12/21/2011

(survey date 12/20/2011)
My experience was great due to me having a great and knowledgeable realtor. She did an awesome job and I thank her for being so patient and giving me all the information I would request in a timely manner. I would refer friends and family to her.
Buyer's Feedback on ASHFORD POINT DR 07/18/2011

(survey date 07/17/2011)
Eriko is avery devoted to her work ,she is very helpful,knowlegeble and allways there when we needed her, she allwayes follow up our needs ,and provide us with the new developments in the market ,she is very gentle and polite through the whole period of her work with us , and most important thing ,she is very patinate and understandible,andwe feel previleged to have her as our realtor.
Buyer's Feedback on BREEZY POINT LN 05/21/2011

(survey date 05/21/2011)