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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
107 Surveys

Enchanted Rock CT

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susie was awsome to deal with and extreamly knowledgeable about the market even though our home was in a brand new neighborhood. She got our home sold quickly so we could move on to our next adventure. We will always choose Susie for any of our future real estate needs.”

Mill Point Place

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susie made the entire process easy and quick - under contract in less than 7 days for a great price!”

Pebworth Place

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is a true professional and she was there for me throughout the entire process. She is extremely knowledgeable about the real estate market, and I highly recommend her.”

Pebble Bend Way

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cypress Lake Place

Surveyed 2 years ago
Represented the Seller
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
5/5
Knowledge
5/5
Communication
4/5
Experience
5/5

Emerald Bay Point Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susie was awesome!! She had a professional photographer come out and take the best pics we could have imagined, got our house on the market quickly and sold it in 1 day. We will use her for any future real estate needs for sure!!”

Autumn Harvest Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The realtor (Susan Mack) was very professional, knowledgeable, and considerate of our goals and thoughts through out the process of selling our home. Transparency was never an issue during this business transaction as a team mentality was maintained from start to finish. Communication and schedule were never an issue as Susan kept in touch and managed milestones well. ”

Sawbridge

Surveyed 3 years ago
Represented the Buyer
4/5
Start FullStart FullStart FullStart FullStar Empty
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

“Susan went above and beyond to help us find our house. We are so happy we were connected with her, it made the entire process stress free!”

Basque Country Drive

Surveyed 3 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Cimarron Way

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan is a very knowledgeable realtor in our area I highly recommend her! Make sure commission percentage is on paper,”

Verbena Bend Place

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan made the home-selling process easy and much less stressful than it could have been. She is a great communicator and just a really cool person. I'm happy I had her expertise and guidance. ”

Cimarron Way

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Working with Susan M was a great experience! Would work with her again in a minute! Thanks for a beautiful house! Joe Tirado”

Shadberry Drive

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susie was wonderful throughout the entire process. My house was sold quickly at a good price, and there was zero confusion or miscommunication. Excellent experience all around!”

Epic Drive

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Susan was great. She went the extra mile to get the deal done. Alwasys available”

Grand Lake Estates

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.97/5
Rate based on 107 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience