Client Experience Rating

Rate your experience with your Realtor and share your feedback


Agent Rating Report

Overall Service Rating in each Category
Competency
4.43/5.0
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.50/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
4.67/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
4.60/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.


Agent Rating by Transaction (30 records)
Survey Date
Street Name
Representing
Overall Rating
01/28/2013
GOLDEN HAWK TR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/12/2012
Sedona Hills
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
09/21/2012
HICKORY POINT RD
Buyer
1.80/5.0 

Competency 2/5.0
Market Knowledge 3/5.0
Communication 1/5.0
My Experience 1/5.0
08/24/2012
Blanco Bend
Buyer
4.80/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
Trisha was wonderful! Always pleasant and great to work with!!

08/24/2012
Oakwood Canyon
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Trisha helped us get our home sold through owner finance program we are very pleased with her.

Agent's Response
It has been a pleasure working with you!
Reply date 08/30/2012
05/15/2012
Redrock Falls
Buyer
4.00/5.0 

Competency 4/5.0
Market Knowledge 4/5.0
Communication 4/5.0
My Experience 4/5.0
05/11/2012
SWAN HOLLOW LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Agent's Response
Lorena and Paul was a pleasure to work with.
Reply date 05/13/2012
03/21/2012
MISTY TRAIL DR
Seller
4.80/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
Great experience with Trisha Dear. She went above and beyond the call to help us show and sell our house while we were living 175 miles away.

03/13/2012
TRYON DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
02/25/2012
BURNING PALMS CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Trisha was very professional throughout the entire process. As firt-time home buyers, she was with us every step of the way in answering questions, understanding our needs, and making suggestions.

Agent's Response
Thank you Ben. I am so happy for you and Leila. Congrats again on the house. I wish you the best of Luck!
Reply date 02/26/2012
12/17/2011
TERRACE HOLLOW LN
Seller
2.50/5.0 

Competency 1/5.0
Market Knowledge 3/5.0
Communication 4/5.0
My Experience 2/5.0
Based on prior experience, I would have preferred all documents be presented and signed at one time. With this experience, it seemed to be a constant stream of emails asking to print, sign, scan and return - multiple documents - a major hassle and inconvenience.

Agent's Response
I am sorry you feel you had such a bad experience. All of the information you are talking about was with the title company and lender. I had nothing on my end that I needed to complete my file. Once your house is listed, I have no other paper work need for my file. I apologize for your confusion thinking it was my error. I wish you the best of luck.
Reply date 01/06/2012
11/14/2011
CARSON FIELD LANE
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
09/28/2011
Breezy Cypress Creek
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/05/2011
MONCUR
Buyer
4.50/5.0 

Competency 4/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
07/22/2011
Sugarloaf Bay Dr.
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Easy to work with, professional and friendly. I would have no problem using Trisha or Coldwell Banker again or recommending to anyone.

06/24/2011
Heath Falls Lane
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/19/2011
BRIDENWOOD CT
Buyer
4.50/5.0 

Competency 4/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
We find Trisha very helpful, timely, & responsive to our needs. Would certainly recommend her to others.

05/05/2011
Heron Marsh Dr
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
03/17/2011
GREENWOOD POINT DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Trisha Dear was great to work with!!!

02/08/2011
Sunset Bluff Dr
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Trisha is an extremely skilled realtor and succeeded in getting this property leased in less than half the time I had budgeted for. I would highly recommend her services to anyone.

09/01/2010
RED ROCK CANYON DR
Buyer
4.80/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
08/30/2010
CHARWOOD COURT
Buyer
1.00/5.0 

Competency 1/5.0
Market Knowledge 1/5.0
Communication 1/5.0
My Experience 1/5.0
I am not please with the services I had with this agent. I was transferred to three different people. I had to give my relocation information to her three times and all the information didn't get to the listing agent. I then had to sign all my paperwork with out my agent present. Once I signed the paperwork I had to continue to negotiate on my behalf about a garage; that should've been worked out already. I could go on; but I do not reccommend this agent.

Agent's Response
Bridgette,I was there when you needed me. I was on vacation, my working partner was available for you. I had your paper work. As signing, you were asked to meet with the landlord to see if you were worthy. I called the agent, got the garage situation taken care of. It has been cleaned for you to move in when your lease is active 2 weeks. I did give 100% effort to accomidate you. My clients are 110% satisfied. I apologize that you are not happy. Everyone of my clients reccommend me
Reply date 09/02/2010
07/30/2010
Yorkshire Oaks Drive
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Trisha Dear was able to make herself available when I needed her too in order to look at houses, even if it was to look at the same house 2-3 times. She was very helpful in explaining what to expect and the next steps. She will be my Realtor for life...

Agent's Response
Thank you Jason, It was a great pleasure to work with you and I am glad you had a wonderful experience. I look forward to being your Realtor for Life....
Reply date 08/02/2010
07/09/2010
Sabine Spring Ln
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
07/06/2010
CAMPBELLFORD DR
Buyer
4.50/5.0 

Competency 4/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
Trisha was a wonderful realtor to us. We will highly recommend her to family and friends.

06/08/2010
Farrawood Drive
Seller
4.80/5.0 

Competency 4/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Always available to answer questions or concerns.

06/08/2010
FINCH BROOK DR
Buyer
4.80/5.0 

Competency 4/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
03/16/2010
LAKECREST HARBOR DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I HAVE NVER MEET A REALTOR AS SWEET AND HARD WORKING AS TRISH. SHE JUMPED THROUGH HOOPS FOR US AND MADE EVERY POINT TO FIND US A HOME WE LOVE. I WILL NEVER FORGET THE HELP SHE GAVE US.

09/03/2009
MAIDENFAIR DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very Pleased with everything - Couldn't have made our first-homebuying experience much better or easier. Thanks TRISHA!!!

07/24/2009
BARRETTS GLEN CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Trisha Dear has complied to all my requests in a timely manner. And she also brought things to my attention that I was not aware of regarding the rental market. I am pleased in having Trisha as my realtor.




Client Comments
Trisha was wonderful! Always pleasant and great to work with!!
Buyer's Feedback on Blanco Bend 08/30/2012

(survey date 08/24/2012)
Trisha helped us get our home sold through owner finance program we are very pleased with her.
Seller's Feedback on Oakwood Canyon 08/30/2012

Agent's Response
It has been a pleasure working with you!
Reply date 08/30/2012

(survey date 08/24/2012)
Great experience with Trisha Dear. She went above and beyond the call to help us show and sell our house while we were living 175 miles away.
Seller's Feedback on MISTY TRAIL DR 03/21/2012

(survey date 03/21/2012)
Trisha was very professional throughout the entire process. As firt-time home buyers, she was with us every step of the way in answering questions, understanding our needs, and making suggestions.
Buyer's Feedback on BURNING PALMS CT 02/26/2012

Agent's Response
Thank you Ben. I am so happy for you and Leila. Congrats again on the house. I wish you the best of Luck!
Reply date 02/26/2012

(survey date 02/25/2012)
Based on prior experience, I would have preferred all documents be presented and signed at one time. With this experience, it seemed to be a constant stream of emails asking to print, sign, scan and return - multiple documents - a major hassle and inconvenience.
Seller's Feedback on TERRACE HOLLOW LN 01/06/2012

Agent's Response
I am sorry you feel you had such a bad experience. All of the information you are talking about was with the title company and lender. I had nothing on my end that I needed to complete my file. Once your house is listed, I have no other paper work need for my file. I apologize for your confusion thinking it was my error. I wish you the best of luck.
Reply date 01/06/2012

(survey date 12/17/2011)
Easy to work with, professional and friendly. I would have no problem using Trisha or Coldwell Banker again or recommending to anyone.
Buyer's Feedback on Sugarloaf Bay Dr. 07/23/2011

(survey date 07/22/2011)
We find Trisha very helpful, timely, & responsive to our needs. Would certainly recommend her to others.
Buyer's Feedback on BRIDENWOOD CT 05/20/2011

(survey date 05/19/2011)
Trisha Dear was great to work with!!!
Buyer's Feedback on GREENWOOD POINT DR 04/04/2011

(survey date 03/17/2011)
Trisha is an extremely skilled realtor and succeeded in getting this property leased in less than half the time I had budgeted for. I would highly recommend her services to anyone.
Seller's Feedback on Sunset Bluff Dr 02/09/2011

(survey date 02/08/2011)
I am not please with the services I had with this agent. I was transferred to three different people. I had to give my relocation information to her three times and all the information didn't get to the listing agent. I then had to sign all my paperwork with out my agent present. Once I signed the paperwork I had to continue to negotiate on my behalf about a garage; that should've been worked out already. I could go on; but I do not reccommend this agent.
Buyer's Feedback on CHARWOOD COURT 09/02/2010

Agent's Response
Bridgette,I was there when you needed me. I was on vacation, my working partner was available for you. I had your paper work. As signing, you were asked to meet with the landlord to see if you were worthy. I called the agent, got the garage situation taken care of. It has been cleaned for you to move in when your lease is active 2 weeks. I did give 100% effort to accomidate you. My clients are 110% satisfied. I apologize that you are not happy. Everyone of my clients reccommend me
Reply date 09/02/2010

(survey date 08/30/2010)
Trisha Dear was able to make herself available when I needed her too in order to look at houses, even if it was to look at the same house 2-3 times. She was very helpful in explaining what to expect and the next steps. She will be my Realtor for life...
Buyer's Feedback on Yorkshire Oaks Drive 08/02/2010

Agent's Response
Thank you Jason, It was a great pleasure to work with you and I am glad you had a wonderful experience. I look forward to being your Realtor for Life....
Reply date 08/02/2010

(survey date 07/30/2010)
Trisha was a wonderful realtor to us. We will highly recommend her to family and friends.
Buyer's Feedback on CAMPBELLFORD DR 07/06/2010

(survey date 07/06/2010)
Always available to answer questions or concerns.
Seller's Feedback on Farrawood Drive 06/18/2010

(survey date 06/08/2010)
I HAVE NVER MEET A REALTOR AS SWEET AND HARD WORKING AS TRISH. SHE JUMPED THROUGH HOOPS FOR US AND MADE EVERY POINT TO FIND US A HOME WE LOVE. I WILL NEVER FORGET THE HELP SHE GAVE US.
Buyer's Feedback on LAKECREST HARBOR DR 03/17/2010

(survey date 03/16/2010)
Very Pleased with everything - Couldn't have made our first-homebuying experience much better or easier. Thanks TRISHA!!!
Buyer's Feedback on MAIDENFAIR DR 09/03/2009

(survey date 09/03/2009)
Trisha Dear has complied to all my requests in a timely manner. And she also brought things to my attention that I was not aware of regarding the rental market. I am pleased in having Trisha as my realtor.
Buyer's Feedback on BARRETTS GLEN CT 07/24/2009

(survey date 07/24/2009)