Client Experience Rating

Rate your experience with your Realtor and share your feedback


Agent Rating Report

Overall Service Rating in each Category
Competency
5.00/5.0
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.89/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
4.89/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
4.95/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.


Agent Rating by Transaction (37 records)
Survey Date
Street Name
Representing
Overall Rating
04/24/2013
NEWMAN ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I found Ruby to be a great realtor! She's often a calming influence over a sometimes hectic process. Would recommend her to family.

04/23/2013
MOSLEY CT
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/19/2013
CAMDEN
Seller
4.80/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
03/02/2013
LAKE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby was very knowledgable and made the selling experience a delight. She made me more money on my home

02/20/2013
PETTY ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
01/06/2013
APOLLO ST
Buyer
4.00/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 3/5.0
My Experience 4/5.0
11/28/2012
LAWRENCE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/04/2012
ELLA PLACE
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
09/21/2012
VOIGHT ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
ruby assisted us in making this a smooth transaction. thanks!

06/25/2012
DICKSON
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent home sale.

06/25/2012
DICKSON
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Great transaction. Houston Dwell team helped us market and complete the sale quickly.

05/24/2012
DICKSON
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent and smooth transaction.

05/07/2012
LANGSTON ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby has great knowledge of the area and is very insightful about the entire home buying process. She made my first home buying experience go very smoothly.

04/03/2012
DICKSON
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Another smooth and really fast transaction. Ruby is the best

02/14/2012
ELLA PLACE
Buyer
4.80/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 4/5.0
My Experience 5/5.0
08/26/2011
NASHUA ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/19/2011
DOROTHY ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
My realtor was knowledgeable and professional. She rented my house in less than 2 weeks.

01/23/2011
KANSAS ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Our transaction went great and Ruby was with us all the way. Would definitely recommend her to all my friends and family looking for a home.

12/06/2010
MAXIE B
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby rocks. She provided excellent communication and service during this transaction.

10/03/2010
LILLIAN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby's degree in architectural engineering was invaluable during our home searching process as she was able to teach me and point out things important to look for when selecting a home. She not only pointed out the good things in each home but made sure that I was aware of the bad things as well so that I would be confident that I was making an informed decision every step of the way. I am quite pleased that I had the benefit of Ruby's experience throughout my first home-buying experience.

09/09/2010
Maxie A
Seller
4.80/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 4/5.0
Ruby was very diligent with the open houses every weekend until she completed the transaction for sale of this home. She was able to assist in the negotiations and helped seal the deal. Will gladly refer to any seller.

08/10/2010
DICKSON ST Ste: #1
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
08/10/2010
DICKSON ST Ste: #1
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Smooth transaction without any hitches. Thank you!

06/07/2010
PETTY ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby was very knowledgeable about the area which made me more comfortable in buying.

01/20/2010
ANSBURY DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby stuck with us for 7 months and 2 houses until we were finally able to close on one! She is great and very knowledgeable. Couldn't have done it without her. Highly recommend her as your Realtor.

11/01/2009
SOUTHWEST FWY. 36
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I would definitly use Ruby again to list and sell my other properties. She was persistent until she found the right Buyer and then very thorough and on the ball until the closing with all the paperwork. Made selling my property a breeze! Highly reccomend her services.

10/02/2009
GABLEPOINT DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We were very impressed with Ruby's knowledge and experience with homes. She was extremely helpful with everything and made buying a home a great experience. We would recommend her to anyone looking for an experienced realtor.

07/11/2009
STANFORD ST 2106
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby is very helpful and knowledgeable. I really enjoyed working with her to purchase my first home. Ruby made buying my first home much less stressful and overwhelming. She guided me through the step by step process as well as let me know what to expect. I would recommend working with Ruby to all my friends and family.

05/19/2009
NASHUA ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
As previous home owners looking for another investment property, Ruby was the perfect agent to assist us in this home search. She presented us with good quality properties that met all our criteria. In addition, she provided us with exceptional market and neighborhood knowledge that was vital in our purchase. We look forward to Ruby working with us in our future transactions.

04/29/2009
Dorothy St
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby was great. She was able to negotiate the best price for me. She stayed on top the deal at every step to the way.

04/23/2009
BRIAR FOREST DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/22/2009
BRIAR FOREST DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/06/2009
ADONIS DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Yet again, Ruby provided outstanding service. She got my property rented very quickly and was very responsive and thoughtful during the entire process.

03/17/2009
LYNBRIAR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Great realtor. Quick Execution!

03/17/2009
ADONIS DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Ruby is an excellent professional. She is thorough in everything she does. She truly looks out for her clients and it always on top of things. I couldnt be happier.

03/17/2009
NAPLES DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Best real estate agent I have dealt with. Highly recommended.

03/17/2009
Tuam
Buyer
4.30/5.0 

Competency 5/5.0
Market Knowledge 3/5.0
Communication 4/5.0
My Experience 5/5.0



Client Comments
I found Ruby to be a great realtor! She's often a calming influence over a sometimes hectic process. Would recommend her to family.
Buyer's Feedback on NEWMAN ST 04/24/2013

(survey date 04/24/2013)
Ruby was very knowledgable and made the selling experience a delight. She made me more money on my home
Seller's Feedback on LAKE ST 03/02/2013

(survey date 03/02/2013)
ruby assisted us in making this a smooth transaction. thanks!
Seller's Feedback on VOIGHT ST 09/21/2012

(survey date 09/21/2012)
Excellent home sale.
Seller's Feedback on DICKSON 06/25/2012

(survey date 06/25/2012)
Great transaction. Houston Dwell team helped us market and complete the sale quickly.
Seller's Feedback on DICKSON 06/25/2012

(survey date 06/25/2012)
Excellent and smooth transaction.
Seller's Feedback on DICKSON 05/24/2012

(survey date 05/24/2012)
Ruby has great knowledge of the area and is very insightful about the entire home buying process. She made my first home buying experience go very smoothly.
Buyer's Feedback on LANGSTON ST 05/09/2012

(survey date 05/07/2012)
Another smooth and really fast transaction. Ruby is the best
Seller's Feedback on DICKSON 04/03/2012

(survey date 04/03/2012)
My realtor was knowledgeable and professional. She rented my house in less than 2 weeks.
Seller's Feedback on DOROTHY ST 04/19/2011

(survey date 04/19/2011)
Our transaction went great and Ruby was with us all the way. Would definitely recommend her to all my friends and family looking for a home.
Buyer's Feedback on KANSAS ST 01/23/2011

(survey date 01/23/2011)
Ruby rocks. She provided excellent communication and service during this transaction.
Seller's Feedback on MAXIE B 12/06/2010

(survey date 12/06/2010)
Ruby's degree in architectural engineering was invaluable during our home searching process as she was able to teach me and point out things important to look for when selecting a home. She not only pointed out the good things in each home but made sure that I was aware of the bad things as well so that I would be confident that I was making an informed decision every step of the way. I am quite pleased that I had the benefit of Ruby's experience throughout my first home-buying experience.
Buyer's Feedback on LILLIAN 10/15/2010

(survey date 10/03/2010)
Ruby was very diligent with the open houses every weekend until she completed the transaction for sale of this home. She was able to assist in the negotiations and helped seal the deal. Will gladly refer to any seller.
Seller's Feedback on Maxie A 09/09/2010

(survey date 09/09/2010)
Smooth transaction without any hitches. Thank you!
Buyer's Feedback on DICKSON ST 08/10/2010

(survey date 08/10/2010)
Ruby was very knowledgeable about the area which made me more comfortable in buying.
Buyer's Feedback on PETTY ST 06/07/2010

(survey date 06/07/2010)
Ruby stuck with us for 7 months and 2 houses until we were finally able to close on one! She is great and very knowledgeable. Couldn't have done it without her. Highly recommend her as your Realtor.
Buyer's Feedback on ANSBURY DR 01/20/2010

(survey date 01/20/2010)
I would definitly use Ruby again to list and sell my other properties. She was persistent until she found the right Buyer and then very thorough and on the ball until the closing with all the paperwork. Made selling my property a breeze! Highly reccomend her services.
Seller's Feedback on SOUTHWEST FWY. 11/01/2009

(survey date 11/01/2009)
We were very impressed with Ruby's knowledge and experience with homes. She was extremely helpful with everything and made buying a home a great experience. We would recommend her to anyone looking for an experienced realtor.
Buyer's Feedback on GABLEPOINT DR 10/02/2009

(survey date 10/02/2009)
Ruby is very helpful and knowledgeable. I really enjoyed working with her to purchase my first home. Ruby made buying my first home much less stressful and overwhelming. She guided me through the step by step process as well as let me know what to expect. I would recommend working with Ruby to all my friends and family.
Buyer's Feedback on STANFORD ST 07/11/2009

(survey date 07/11/2009)
As previous home owners looking for another investment property, Ruby was the perfect agent to assist us in this home search. She presented us with good quality properties that met all our criteria. In addition, she provided us with exceptional market and neighborhood knowledge that was vital in our purchase. We look forward to Ruby working with us in our future transactions.
Buyer's Feedback on NASHUA ST 05/19/2009

(survey date 05/19/2009)
Ruby was great. She was able to negotiate the best price for me. She stayed on top the deal at every step to the way.
Buyer's Feedback on Dorothy St 04/29/2009

(survey date 04/29/2009)
Yet again, Ruby provided outstanding service. She got my property rented very quickly and was very responsive and thoughtful during the entire process.
Seller's Feedback on ADONIS DR 04/06/2009

(survey date 04/06/2009)
Great realtor. Quick Execution!
Seller's Feedback on LYNBRIAR 03/17/2009

(survey date 03/17/2009)
Ruby is an excellent professional. She is thorough in everything she does. She truly looks out for her clients and it always on top of things. I couldnt be happier.
Buyer's Feedback on ADONIS DR 03/17/2009

(survey date 03/17/2009)
Best real estate agent I have dealt with. Highly recommended.
Buyer's Feedback on NAPLES DR 03/17/2009

(survey date 03/17/2009)