Client Experience Rating

Rate your experience with your Realtor and share your feedback


Agent Rating Report

Overall Service Rating in each Category
Competency
4.94/5.0
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.94/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
4.96/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
5.00/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.


Agent Rating by Transaction (50 records)
Survey Date
Street Name
Representing
Overall Rating
05/11/2013
GATE STONE
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane made my transition into preparing to purchase a breeze. Thanks to Diane, and her getting us over 7% of asking price on our sell, we was able to have a lower monthly payment on my new house! The best compliment I can give Diane is how great she is in negotiating. The way she handled particular situations reassured me she had my best interest at heart while also not breaking the deal. She was constantly updating me and returned phone calls promptly. I highly recommend her services!

05/12/2013
DOLORES ST #E
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
One of the best closings I have ever done.

05/08/2013
KINGSTON ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane's professionalism throughout the process of selling my home could not have been better. She always responded in a timely manner in addition to updating me along the way. Being this was my first home, and selling it was a little emotional for my family, we were very glad Diane represented us. Her firm and assistant only confirmed that Martha Turner is second to none. We highly recommend Diane and we will actually be using her to help us find our new home.

05/08/2013
13TH ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The most pleasant, professional, efficient real estate agent I have ever dealt with.

05/01/2013
RIVER HOLLOW LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Outstanding agent. Knowledgable, professional, and wonderful to be around.

04/14/2013
MARLINK
Seller
4.50/5.0 

Competency 4/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 5/5.0
03/20/2013
ROSEWOOD ST
Seller
4.50/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 4/5.0
My Experience 5/5.0
03/17/2013
KIRBY DR 23I
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We had a very pleasant experience with our realtor, Diane Kingshill. She was professional, knowledgeable, friendly and competitive. Plus she sold our unit within 5% of our asking price in just a few weeks. Considering that we were selling a high rise at a high price point, that was excellent. We would definitely recommend Diane to others. She is a savvy realtor who gets the job done.

03/07/2013
WICKERSHAM LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane is dedicated, patient, intelligent and an excellent negotiator. She knows her markets better than anyone I know. She makes the process fun and easy! We were so lucky to have her as our realtor!!

03/04/2013
Edwards
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
12/16/2012
MORSE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
11/05/2012
POTOMAC DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/31/2012
FAYETTE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/01/2012
CYNTHIA ANN CT
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/01/2012
KIRBY 16J
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
It was an absolute pleasure working with Diane, and I look forward to continue working together in the future. I have done business with a number of Realtors and Diane is rare gem. Any aspiring Realtor would be blessed to have Diane as a mentor.

09/10/2012
WILLARD ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane and her team went above and beyond the call of duty! I would recommend her to anyone who wants a personalized approach.

09/20/2012
WOOD STORK LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Thanks for all your hard work.

08/31/2012
ANDERSON ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane and her team are the best I have interacted with in the industry.

08/06/2012
ELLA LEE LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Extremely helpful from start to finish of the entire process. Was not an easy transaction to get closed, but she made it very seamless. We are first-time home-buyers and she was very helpful with educating us on even the smallest details. Would recommend her services to anyone.

06/22/2012
FAIRWAY ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Best realtor in the Houston and surrounding areas !!

06/07/2012
ANNAPOLIS ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane is extremely professional. She is kind and very honest with her clients. We truly enjoyed working with her and highly recommend her!

05/11/2012
LUPTON LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/29/2012
CASON ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
03/12/2012
HIGHMEADOW
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Did a wonderful job on helping me find my new home!!!

03/12/2012
BERING DR 110
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Did an amazing job selling my house quickly and efficiently.

03/12/2012
MARYLAND
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane was a pleasure to work with. As a first time home buyer the process can seem a bit daunting at times, but Diane made sure that we felt comfortable and educated on our decisions every step of the way. She stays on top of every detail, and even after the closing she has been a tremendous help (pointing us in the right direction with utilities, etc). We would absolutely use Diane again and recommend her highly!

03/01/2012
DICKEY PLACE
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane was especially attentive in getting the house ready to list, being honest and specific with her advice. She knew her market well and had excellent connectivity with other agents. Overall She was a go-getter and an extremely hard worker.

12/05/2011
BEVERLYHILL ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I was extremely satisfied with my home purchasing experience. I have very high expectations and it was comforting to know that Diane had higher expectations than me. This was a truly pleasant experience that was only possible with the knowledge and experience Diane had in finding everything, and more, in our family home purchase. I couldn’t be more pleased with the experience of the whole process. Highly recommended for anyone looking to purchase the home of their dreams!

11/30/2011
GERSHWIN DR
Buyer
4.80/5.0 

Competency 4/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very pleasant to work with. Made our house hunting experience over long distance very manageable.

10/18/2011
CRANBROOK RD
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/18/2011
WROXTON RD
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane's performance as our realtor was top notch. She was driven, professional and overall the experience was excellent. Thank you to Diane!

08/11/2011
GIBSON A
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
As a builder, we need a strong and knowledgeable marketing team member to help us move our listings along. Diane is the best, she is our realtor for life.

05/02/2011
BANBURY PL
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Kristin was a joy to work with! She was very helpful and knowledgeable throughout the whole process. She has been diligent and timely with all paperwork and advice. Additionally, she has done a great job with following up with us after the move. Kudos to Kristin and thanks to her for a very easy transition to our new home!

03/13/2011
Ashland
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We relocated from Canada and purchased a home in Houston. We initially used a different realtor and had a difficult experience. Diane was then recommended to us by a co-worker and completely turned everything around finding us a fantastic home!! She was positive, professional, knowledgeable and reliable. I would recommend her services to anyone purchasing or selling a home in Houston.

03/04/2011
DARNELL ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane is outstanding. This was an exasperating experience and she handled everything professionally. I would recommend her to anyone.

02/04/2011
Main St.
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
In allmy years dealing with Real Estate agents, Diane has proven to be one of the most honest, loyal, dedicated and genuine people I have ever worked with. She went above and beyond to make sure the deal closed. I truly appreciate her help.

01/07/2011
FOUNTAIN VIEW 405
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I found Diane Kinshill to be exceptionally professional, prompt, and effective. It was a pleasure working with her and I will recommend her to colleges in the future without hesitations.

07/29/2010
SADDLEWOOD LANE
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane was very knowledgeable and explained things clearly and was even very helpful after we had already bought the property (because we were living out of town and had to do everything remotely). If we were to buy another property, we will definitely use her again! We will also recommend her to friends...

11/01/2010
Woodhead
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
07/07/2010
WAVERLY STREET
Buyer
4.30/5.0 

Competency 4/5.0
Market Knowledge 4/5.0
Communication 4/5.0
My Experience 5/5.0
04/01/2010
BRIGHTON LANE
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane did an excellent job presenting the features of our home in the best possible manner. While this was our first experience selling a home, Diane made the entire sales process and negotiations go smoothly.

03/25/2010
Marconi
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane is a true professional. Her assistance through the purchase of our new home made us feel extremely comfortable. Her knowledge of the market and her negotiating skills allowed us to purchase the absolute best home.

01/14/2010
SPRIGGS WAY
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
01/06/2010
PINE HOLLOW LANE
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
fantastic job. would use Diane again in a heartbeat.

01/08/2010
BUFFALO SPEEDWAY 1108
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
01/01/2010
CASTLEWOOD
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane is particularly excellent at negotiation strategies. She really is trying to obtain the best deal rather then just close a deal as quick as possible. Plus photography for website and brochure was of superb quality.

12/03/2009
AUDUBON PLACE
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent service and support handling the sale of our homes.

09/18/2009
BUFFALO SPEEDWAY 1702
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Diane is the best and knows her stuff!

08/02/2009
PINEY POINT RD
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
08/11/2009
BLALOCK PINES COURT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
My realator Diane did an outstanding job. A great experience...




Client Comments
Diane made my transition into preparing to purchase a breeze. Thanks to Diane, and her getting us over 7% of asking price on our sell, we was able to have a lower monthly payment on my new house! The best compliment I can give Diane is how great she is in negotiating. The way she handled particular situations reassured me she had my best interest at heart while also not breaking the deal. She was constantly updating me and returned phone calls promptly. I highly recommend her services!
Buyer's Feedback on GATE STONE 05/13/2013

(survey date 05/11/2013)
One of the best closings I have ever done.
Seller's Feedback on DOLORES ST #E 05/13/2013

(survey date 05/12/2013)
Diane's professionalism throughout the process of selling my home could not have been better. She always responded in a timely manner in addition to updating me along the way. Being this was my first home, and selling it was a little emotional for my family, we were very glad Diane represented us. Her firm and assistant only confirmed that Martha Turner is second to none. We highly recommend Diane and we will actually be using her to help us find our new home.
Seller's Feedback on KINGSTON ST 05/09/2013

(survey date 05/08/2013)
The most pleasant, professional, efficient real estate agent I have ever dealt with.
Buyer's Feedback on 13TH ST 05/08/2013

(survey date 05/08/2013)
Outstanding agent. Knowledgable, professional, and wonderful to be around.
Buyer's Feedback on RIVER HOLLOW LN 05/01/2013

(survey date 05/01/2013)
We had a very pleasant experience with our realtor, Diane Kingshill. She was professional, knowledgeable, friendly and competitive. Plus she sold our unit within 5% of our asking price in just a few weeks. Considering that we were selling a high rise at a high price point, that was excellent. We would definitely recommend Diane to others. She is a savvy realtor who gets the job done.
Seller's Feedback on KIRBY DR 03/17/2013

(survey date 03/17/2013)
Diane is dedicated, patient, intelligent and an excellent negotiator. She knows her markets better than anyone I know. She makes the process fun and easy! We were so lucky to have her as our realtor!!
Seller's Feedback on WICKERSHAM LN 03/07/2013

(survey date 03/07/2013)
It was an absolute pleasure working with Diane, and I look forward to continue working together in the future. I have done business with a number of Realtors and Diane is rare gem. Any aspiring Realtor would be blessed to have Diane as a mentor.
Buyer's Feedback on KIRBY 10/01/2012

(survey date 10/01/2012)
Diane and her team went above and beyond the call of duty! I would recommend her to anyone who wants a personalized approach.
Seller's Feedback on WILLARD ST 09/25/2012

(survey date 09/10/2012)
Thanks for all your hard work.
Buyer's Feedback on WOOD STORK LN 09/20/2012

(survey date 09/20/2012)
Diane and her team are the best I have interacted with in the industry.
Seller's Feedback on ANDERSON ST 08/31/2012

(survey date 08/31/2012)
Extremely helpful from start to finish of the entire process. Was not an easy transaction to get closed, but she made it very seamless. We are first-time home-buyers and she was very helpful with educating us on even the smallest details. Would recommend her services to anyone.
Buyer's Feedback on ELLA LEE LN 08/06/2012

(survey date 08/06/2012)
Best realtor in the Houston and surrounding areas !!
Seller's Feedback on FAIRWAY ST 06/23/2012

(survey date 06/22/2012)
Diane is extremely professional. She is kind and very honest with her clients. We truly enjoyed working with her and highly recommend her!
Buyer's Feedback on ANNAPOLIS ST 06/07/2012

(survey date 06/07/2012)
Did a wonderful job on helping me find my new home!!!
Buyer's Feedback on HIGHMEADOW 03/20/2012

(survey date 03/12/2012)
Did an amazing job selling my house quickly and efficiently.
Seller's Feedback on BERING DR 03/20/2012

(survey date 03/12/2012)
Diane was a pleasure to work with. As a first time home buyer the process can seem a bit daunting at times, but Diane made sure that we felt comfortable and educated on our decisions every step of the way. She stays on top of every detail, and even after the closing she has been a tremendous help (pointing us in the right direction with utilities, etc). We would absolutely use Diane again and recommend her highly!
Buyer's Feedback on MARYLAND 03/12/2012

(survey date 03/12/2012)
Diane was especially attentive in getting the house ready to list, being honest and specific with her advice. She knew her market well and had excellent connectivity with other agents. Overall She was a go-getter and an extremely hard worker.
Seller's Feedback on DICKEY PLACE 03/01/2012

(survey date 03/01/2012)
I was extremely satisfied with my home purchasing experience. I have very high expectations and it was comforting to know that Diane had higher expectations than me. This was a truly pleasant experience that was only possible with the knowledge and experience Diane had in finding everything, and more, in our family home purchase. I couldn’t be more pleased with the experience of the whole process. Highly recommended for anyone looking to purchase the home of their dreams!
Buyer's Feedback on BEVERLYHILL ST 12/05/2011

(survey date 12/05/2011)
Very pleasant to work with. Made our house hunting experience over long distance very manageable.
Buyer's Feedback on GERSHWIN DR 11/30/2011

(survey date 11/30/2011)
Diane's performance as our realtor was top notch. She was driven, professional and overall the experience was excellent. Thank you to Diane!
Seller's Feedback on WROXTON RD 10/18/2011

(survey date 10/18/2011)
As a builder, we need a strong and knowledgeable marketing team member to help us move our listings along. Diane is the best, she is our realtor for life.
Seller's Feedback on GIBSON 08/11/2011

(survey date 08/11/2011)
Kristin was a joy to work with! She was very helpful and knowledgeable throughout the whole process. She has been diligent and timely with all paperwork and advice. Additionally, she has done a great job with following up with us after the move. Kudos to Kristin and thanks to her for a very easy transition to our new home!
Buyer's Feedback on BANBURY PL 05/02/2011

(survey date 05/02/2011)
We relocated from Canada and purchased a home in Houston. We initially used a different realtor and had a difficult experience. Diane was then recommended to us by a co-worker and completely turned everything around finding us a fantastic home!! She was positive, professional, knowledgeable and reliable. I would recommend her services to anyone purchasing or selling a home in Houston.
Buyer's Feedback on Ashland 03/21/2011

(survey date 03/13/2011)
Diane is outstanding. This was an exasperating experience and she handled everything professionally. I would recommend her to anyone.
Seller's Feedback on DARNELL ST 03/04/2011

(survey date 03/04/2011)
In allmy years dealing with Real Estate agents, Diane has proven to be one of the most honest, loyal, dedicated and genuine people I have ever worked with. She went above and beyond to make sure the deal closed. I truly appreciate her help.
Seller's Feedback on Main St. 02/04/2011

(survey date 02/04/2011)
I found Diane Kinshill to be exceptionally professional, prompt, and effective. It was a pleasure working with her and I will recommend her to colleges in the future without hesitations.
Seller's Feedback on FOUNTAIN VIEW 01/07/2011

(survey date 01/07/2011)
Diane was very knowledgeable and explained things clearly and was even very helpful after we had already bought the property (because we were living out of town and had to do everything remotely). If we were to buy another property, we will definitely use her again! We will also recommend her to friends...
Buyer's Feedback on SADDLEWOOD LANE 12/29/2010

(survey date 07/29/2010)
Diane did an excellent job presenting the features of our home in the best possible manner. While this was our first experience selling a home, Diane made the entire sales process and negotiations go smoothly.
Seller's Feedback on BRIGHTON LANE 04/01/2010

(survey date 04/01/2010)
Diane is a true professional. Her assistance through the purchase of our new home made us feel extremely comfortable. Her knowledge of the market and her negotiating skills allowed us to purchase the absolute best home.
Buyer's Feedback on Marconi 03/25/2010

(survey date 03/25/2010)
fantastic job. would use Diane again in a heartbeat.
Seller's Feedback on PINE HOLLOW LANE 01/10/2010

(survey date 01/06/2010)
Diane is particularly excellent at negotiation strategies. She really is trying to obtain the best deal rather then just close a deal as quick as possible. Plus photography for website and brochure was of superb quality.
Seller's Feedback on CASTLEWOOD 01/02/2010

(survey date 01/01/2010)
Excellent service and support handling the sale of our homes.
Seller's Feedback on AUDUBON PLACE 12/03/2009

(survey date 12/03/2009)
Diane is the best and knows her stuff!
Buyer's Feedback on BUFFALO SPEEDWAY 09/18/2009

(survey date 09/18/2009)
My realator Diane did an outstanding job. A great experience...
Buyer's Feedback on BLALOCK PINES COURT 08/17/2009

(survey date 08/11/2009)