Client Experience Rating
Rate your experience with your Realtor and share your feedback


Agent Rating Report
Elizabeth Hensley
Texas Home Group, REALTORS
CLIENT EXPERIENCE RATING
Overall Rating
4.97/5.0
Based on 7 Surveys Out of 9 Transactions

Overall Service Rating in each Category
Competency
5.00/5.0

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.86/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
5.00/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
5.00/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt


Agent Rating by Transaction (7 records)
Survey Date
Street Name
Representing
Overall Rating
11/05/2009
GABLE WOODS DR
Buyer
5.00/5.0 
Rating Details

09/27/2009
Edgeloch
Buyer
5.00/5.0 
Rating Details

08/03/2009
GLENHILL DR
Buyer
5.00/5.0 
Rating Details

06/16/2009
CYPRESS HILL DR
Buyer
5.00/5.0 
Rating Details

06/16/2009
GLENHILL DR
Buyer
5.00/5.0 
Rating Details

06/07/2009
Whisper Point
Buyer
4.80/5.0 
Rating Details

06/07/2009
MIDDLEBURY LN
Buyer
5.00/5.0 
Rating Details




Client Comments
Liz is very smart and on top of her game. I was very nervous about the whole home buying process, but she helped me get through it quickly and effeciently. She was a pleasure to work with and I would highly recomend her to anyone who is looking to sell or buy their home. Thank you for all your help and support Liz!!!

Buyer's Feedback on GABLE WOODS DR 11/05/2009

Agent's Response
La Nita, it was a joy to work with you, and it warms my heart to know you are so happy with the experience! Can't wait to see what you and Loren do with the decorating!!!!

Reply date 11/05/2009
(survey date 11/05/2009)

Liz is an absolute pleasure to do business with. She made the process painless and found us exactly what we were looking for. She takes care of you as her client, but also treats you as a friend. We will absolutely do business with her in the future, until then though we are honored to consider her our friend and she is always welcome in our home.

Buyer's Feedback on Edgeloch 09/29/2009
(survey date 09/27/2009)

Liz had a tough job working with a client who did not get to see the homes in Houston, only through the eyes of her husband and a very trustworthy realtor. Our criteria was very specific and she came through due to her gift of listening and promptness. Thank you, Liz! We adore our new home- so much I will be sad to tell the friends and family back home in St. Louis that this is permanent move.

Buyer's Feedback on GLENHILL DR 08/04/2009
(survey date 08/03/2009)

She was great and I would definately use her again if I had to sell or buy another home.

Buyer's Feedback on GLENHILL DR 06/17/2009
(survey date 06/16/2009)

Great RE agent, Super happy with the service and attention provided!

Buyer's Feedback on Whisper Point 06/11/2009
(survey date 06/07/2009)

It is a plasure work with people like Liz in this important experience in my life. She was working as a part of family. I love that!

Buyer's Feedback on MIDDLEBURY LN 06/08/2009

Agent's Response
Thank you, Malu! I really enjoyed helping your family with realizing this dream, and look forward to spending more time with you AS family :-).

Reply date 06/08/2009
(survey date 06/07/2009)