Client Experience Rating
Rate your experience with your Realtor and share your feedback


Agent Rating Report
Lacrima Cosnean
Keller Williams Realty Houston Metropolitan
CLIENT EXPERIENCE RATING
Overall Rating
4.64/5.0
Based on 11 Surveys Out of 19 Transactions

Overall Service Rating in each Category
Competency
4.64/5.0

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.64/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
4.64/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
4.64/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt


Agent Rating by Transaction (11 records)
Survey Date
Street Name
Representing
Overall Rating
11/08/2009
BIG HOLLOW LN
Seller
5.00/5.0 
Rating Details

10/31/2009
FEAGAN ST
Seller
5.00/5.0 
Rating Details

10/28/2009
COHN ST
Buyer
5.00/5.0 
Rating Details

10/23/2009
MCCLENDON ST
Seller
5.00/5.0 
Rating Details

05/06/2009
ELMRIDGE ST
Seller
1.00/5.0 
Rating Details

05/09/2009
WHEELHOUSE DR
Buyer
5.00/5.0 
Rating Details

05/06/2009
WILCREST DR 125
Seller
5.00/5.0 
Rating Details

04/06/2009
Dallas
Buyer
5.00/5.0 
Rating Details

04/29/2009
RIVERVIEW DR
Buyer
5.00/5.0 
Rating Details

04/07/2009
LEVERKUHN ST
Seller
5.00/5.0 
Rating Details

04/06/2009
LANEVIEW DR
Buyer
5.00/5.0 
Rating Details




Client Comments
Lacrima Cosnean is a true professional real estate agent! She was extremely helpful and attentive to my needs during the process of selling my late brother's house. I endorse and recommend her services to anyone who would like to deal with a very honest, conscientious, knowledgeable, helpful, and highly enthusiastic realtor.

Seller's Feedback on BIG HOLLOW LN 11/09/2009
(survey date 11/08/2009)

Lacrima is more than a realtor for us. We appreciate her professional knowledge and personal care. Response was always prompt, transaction was smooth and our house was sold in no time!!!

Seller's Feedback on FEAGAN ST 11/02/2009
(survey date 10/31/2009)

it's been a very good expirience with our realtor Lacrima. Very positive, willing to go "extra mile" for you and stayed objective to help us take a right decision on a house. Being a very picky buyer, we've had an easy and pleasant expirience with Lacrima. Thanks a lot!

Buyer's Feedback on COHN ST 10/28/2009
(survey date 10/28/2009)

Lacrima truly showed us how talented she is in her profession. Not to mention her dedicated work, her confidence got us through finding a great tenant for our condo. my house is very small and I don't even live in Houston any more. I had nothing but a doubt of getting any tenants at first. Lacrima,on the other hand, was very positive and made me feel valuable client. I am very much satisfied working with Lacrima, I would definitely go back to her again if I had a chance to live in Houston.

Seller's Feedback on WILCREST DR 05/07/2009
(survey date 05/06/2009)

Lacrima Cosnean is an excellent Realtor. I would recommend her to anyone. She is very professional. She works tirelessly and never seems flustered. She has a great attitude and is immediately responsive to the clients needs.

Buyer's Feedback on RIVERVIEW DR 04/29/2009

Agent's Response
Loved working with Aric and Valarie. Both are busy professionals as well as parents, but they always made time to get things done that had to do with the transaction. Communication and collaboration is key in a successful Real Estate Transaction.

Reply date 04/30/2009
(survey date 04/29/2009)

We have used Lacrima to find tenants for our rental property 3 times. Each time she works for us she goes above and beyond the call of duty to find us the right tenants. She is very good at communicating and provides great peace of mind, both are invaluable when trying to organize from overseas. We'll keep coming back.

Seller's Feedback on LEVERKUHN ST 04/08/2009
(survey date 04/07/2009)

Lacrima sold our house in less than two weeks, had multiple offers, and never compromised the sales price our our house. She does outstanding work. She's well informed, professional, personable, and she works really hard. I've given her card to numerous friends, a couple of whom have bought or sold sold houses with her. Everyone I've referred to her has been exceedingly happy with her work. I will remain a loyal client (now friend) of hers. She is outstanding!

Buyer's Feedback on LANEVIEW DR 04/06/2009

Agent's Response
The Davis' have been a blessing in my life. They have taken my Professional Advise as a Realtor and Interior Design Consultant. Staging and professional pictures, helped make an outstanding first impression. That got the home SOLD quickly. When buying their new home, I tried to let not only the adults have 'a say' but also their three little kids-they love their new big yard. I look forward to a Long Lasting Relationship with the Davis'.

Reply date 04/07/2009
(survey date 04/06/2009)