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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
149 Surveys

Balzola LN

Surveyed on Mar 05, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esmeralda was a dream to work with She explained everything so well, and she never hesitated to answer every single question I asked. Esmeralda is extremely knowledgeable in every aspect and made the entire process as smooth as possible. She is excellent ”

Gladewick DR

Surveyed on Feb 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esmeralda is the best realtor She is so patient and knowledgeable. She helped us work through so many different hurdles and we came out positive. She is the best out there ”

Mayfair ST

Surveyed 4 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great agent, attentive and professional ”

Crakston ST

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esmeralda Lazo, she was amazing, I recommend her 100 . She is very understanding with clients, explains in detail all the pros and cons of each variant, and is always willing to help you do the best for her clients.”

Duncaster DR

Surveyed 7 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As a first time buyer I was a little bit anxious when starting the process of buying a home. Esmeralda made the process easier and explained everything in detail. She went above and beyond in answering all my questions and concerns and was very knowledgeable. I would highly recommend her to any one purchasing a home. ”

Lasso LN

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“There are people in this world who were placed on this earth just to make people happy and are agent is one of those people she made us feel so relaxed and stress free she let us know everything about being first time home buyers she allowed us to learn in the process and know the ins and outs of this business. At the end result we got what we dreamed of our whole life and the entire family is happy thank you so much for all that you do ”

Empty Saddle CT

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We worked with Esmeralda to purchase our home, and we couldn t be happier. She was extremely knowledgeable about the local market and made the whole process feel effortless. She guided us through each step, making sure we understood everything. We can t thank her enough ”

Gardendale DR

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Crossview Timber DR

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Thorpe LN

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Saffron Plum LN

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esmeralda has been fantastic to work with and executed things flawlessly on her end. I ll definitely seek Esmeralda s expertise in future real estate dealings ”

Innsbruck Street

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esmeralda was absolutely perfect She took care of every detail and kept me completely updated at every point My house sold the first day on the market at my asking price and for cash I give Esmeralda all the credit ”

Darling Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esmeralda is truly the gold standard She helped our friend purchase a home last year and we instantly knew we wanted to work with her when we purchased a home Esmeralda worked during weekends and Super Bowl Sunday and kept us in the loop repeatedly with the process She would check on our house repeatedly during the construction process without us even asking and give us updates She went above and beyond what we could have ever expected She genuinely cares about her clients and we will refer her to anyone who needs assistance in the real estate market ”

Verita Court

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It was a pleasure to work with Esmeralda! She is very professional, knowledgeable, and fast responsive. She always made sure to keep us informed with everything. I am grateful to have worked with Esmeralda during my first home buying process. I will definitely keep in touch with Esmeralda for future purchases! She’s awesome!! ”

16th Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Esmeralda was very patient and responsive with what I wanted to do with my home. While the market was tough for a seller, she did everything she could do to make the house available and marketable. I am a long time returning customer of Esmeralda for a reason.”

Overall Rating
5/5
Rate based on 149 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience