Client Experience Rating

Rate your experience with your Realtor and share your feedback


Agent Rating Report

Overall Service Rating in each Category
Competency
4.86/5.0
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.89/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
4.78/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
4.81/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.


Agent Rating by Transaction (37 records)
Survey Date
Street Name
Representing
Overall Rating
12/31/2012
PIN OAK DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda was very knowledgeable and was very helpful throughout the whole process. She was able to negotiate extra time for us to rent back the house so we could move directly into our new house when initially the buyers were unwilling to give us the extra time.

12/30/2012
IVYDALE
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
12/11/2012
HEWITT DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda was so attentive to our needs and handled everything for us so that the process was seamless. We couldn't have been happier!

11/10/2012
HIGHROCK RD
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/12/2012
Beall St
Seller
4.50/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 5/5.0
My Experience 4/5.0
08/24/2012
LAMONTE LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda is an absolute pleasure to work with! Not only is she highly knowledgeable of the real estate market, she also makes you feel valued as a client and goes above and beyond to make sure that the buying/selling experience goes as smoothly as possible. I would recommend Rhonda to anyone that is interested in buying or selling a home.

08/16/2012
PEDDIE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda is awesome and is highly knowledgeable in The Heights and Oak Forest markets...use her to buy or sell your home!

08/01/2012
TILSON LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
08/01/2012
27TH ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/06/2012
LEXINGTON ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
02/07/2012
SULPHUR STREAM CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda was very thorough from beginning to end !

12/12/2011
CHESHIRE LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Agent's Response
Thank you! It has been a pleasure working with you throughout the years!
Reply date 12/12/2011
11/04/2011
HEWITT DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/10/2011
OAK TRAIL LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We were very plesed with Rohonda. She is very experience in what she does. She was very helpful in working in our favor as well as the seller. We will recommend her to our friends.

08/19/2011
HEWITT DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda made me feel comfortable that I was getting the house for good market value. She was great at negotiating with the seller to get me a fair price.

08/19/2011
LIDO LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Great expirience... love the house!

06/07/2011
COLUMBIA ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The best!

06/08/2011
THORNTON RD
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda was knowledgeable, thorough, and dedicated. She is the BEST!

05/23/2011
BREAKWOOD DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/23/2011
CHANTILLY LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
01/04/2011
Viking
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda was great and a huge help on taking me throught the process of buying my first home. Everything went smoothly, and I am so happy I got to work with Rhonda.

12/15/2010
AURORA ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda was invaluable to myself and the task at hand from the moment I met her. She led me through the process with honesty and care in a way that kept my emotions in check and the sale as the goal. From the pricing to the showing to the Open House(s!) to the closing, I couldn't have had a better experience. I can't wait to be in a position to call Rhonda and tell her I'm ready to buy a home! Gratefuly, Patty Carr

11/28/2010
25TH ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda far exceeded our expectations and we plan to recommend her to everyone we know. We feel she continueously went above and beyond her normal realtor duties to help us sell our existing house and buy our new house.

11/15/2010
CHESHIRE LN
Buyer
4.30/5.0 

Competency 4/5.0
Market Knowledge 5/5.0
Communication 4/5.0
My Experience 4/5.0
07/29/2010
23RD ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda is excellent in every facet of her job....I would recommend her highly to anyone either looking to buy or sell!

07/29/2010
Beall
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda works very hard for her clients.

05/20/2010
Beall
Seller
4.50/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 4/5.0
My Experience 4/5.0
05/20/2010
ALTHEA DR
Buyer
1.30/5.0 

Competency 1/5.0
Market Knowledge 2/5.0
Communication 1/5.0
My Experience 1/5.0
She was rude, did not return phone calls in a timely manner, and was not at all pleasant to work with.

Agent's Response
My experience with this client was pleasant. So naturally I'm disappointed with this review and will follow-up with her. As you can see from my other client ratings and testimonials, this is an isolated experience. "Rhonda found us the perfect house by being on top of the market and pointing us to the right houses as they became available.  She is very informed, provides great advice and guidance and is just nice to work with even in stressful situations!" Buyer, seller & repeat client.
Reply date 05/25/2010
04/05/2010
SUGAR HILL DR 121
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/05/2010
26TH ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
12/04/2009
JULIAN ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
11/16/2009
ELLA LEE LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda was great throughout the whole process and very patient w/ an uneducated, impatient seller (me!!).

10/13/2009
19TH ST
Seller
4.50/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 3/5.0
My Experience 5/5.0
10/05/2009
MILWEE 47
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Great first time experience! I definitely plan on recommending Rhonda to friends.

09/22/2009
CAGE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda is an outstanding realtor and person. Our house was listed with one agent for 9 months and we had NO offers. When Rhonda listed our house we had 3 offers within 1 month. Furthermore, it was due to her research and follow-up that we found our current house in our desired neighboorhood, which was not on the market when we made an offer. Rhonda is a credit to the profession, and I would HIGHLY recommend her to any person looking to sell or buy a house.

09/22/2009
VALERIE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
09/22/2009
CHESHIRE LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Rhonda was just great!The whole transaction was very very smooth which is uncommon in real estate today.




Client Comments
Rhonda was very knowledgeable and was very helpful throughout the whole process. She was able to negotiate extra time for us to rent back the house so we could move directly into our new house when initially the buyers were unwilling to give us the extra time.
Seller's Feedback on PIN OAK DR 12/31/2012

(survey date 12/31/2012)
Rhonda was so attentive to our needs and handled everything for us so that the process was seamless. We couldn't have been happier!
Buyer's Feedback on HEWITT DR 12/11/2012

(survey date 12/11/2012)
Rhonda is an absolute pleasure to work with! Not only is she highly knowledgeable of the real estate market, she also makes you feel valued as a client and goes above and beyond to make sure that the buying/selling experience goes as smoothly as possible. I would recommend Rhonda to anyone that is interested in buying or selling a home.
Buyer's Feedback on LAMONTE LN 08/24/2012

(survey date 08/24/2012)
Rhonda is awesome and is highly knowledgeable in The Heights and Oak Forest markets...use her to buy or sell your home!
Seller's Feedback on PEDDIE ST 08/16/2012

(survey date 08/16/2012)
Rhonda was very thorough from beginning to end !
Buyer's Feedback on SULPHUR STREAM CT 03/05/2012

(survey date 02/07/2012)
We were very plesed with Rohonda. She is very experience in what she does. She was very helpful in working in our favor as well as the seller. We will recommend her to our friends.
Buyer's Feedback on OAK TRAIL LN 10/10/2011

(survey date 10/10/2011)
Rhonda made me feel comfortable that I was getting the house for good market value. She was great at negotiating with the seller to get me a fair price.
Buyer's Feedback on HEWITT DR 09/23/2011

(survey date 08/19/2011)
Great expirience... love the house!
Buyer's Feedback on LIDO LN 08/30/2011

(survey date 08/19/2011)
The best!
Seller's Feedback on COLUMBIA ST 06/07/2011

(survey date 06/07/2011)
Rhonda was knowledgeable, thorough, and dedicated. She is the BEST!
Buyer's Feedback on THORNTON RD 06/08/2011

(survey date 06/08/2011)
Rhonda was great and a huge help on taking me throught the process of buying my first home. Everything went smoothly, and I am so happy I got to work with Rhonda.
Buyer's Feedback on Viking 01/06/2011

(survey date 01/04/2011)
Rhonda was invaluable to myself and the task at hand from the moment I met her. She led me through the process with honesty and care in a way that kept my emotions in check and the sale as the goal. From the pricing to the showing to the Open House(s!) to the closing, I couldn't have had a better experience. I can't wait to be in a position to call Rhonda and tell her I'm ready to buy a home! Gratefuly, Patty Carr
Seller's Feedback on AURORA ST 12/22/2010

(survey date 12/15/2010)
Rhonda far exceeded our expectations and we plan to recommend her to everyone we know. We feel she continueously went above and beyond her normal realtor duties to help us sell our existing house and buy our new house.
Seller's Feedback on 25TH ST 11/28/2010

(survey date 11/28/2010)
Rhonda is excellent in every facet of her job....I would recommend her highly to anyone either looking to buy or sell!
Seller's Feedback on 23RD ST 08/02/2010

(survey date 07/29/2010)
Rhonda works very hard for her clients.
Seller's Feedback on Beall 07/29/2010

(survey date 07/29/2010)
She was rude, did not return phone calls in a timely manner, and was not at all pleasant to work with.
Buyer's Feedback on ALTHEA DR 05/24/2010

Agent's Response
My experience with this client was pleasant. So naturally I'm disappointed with this review and will follow-up with her. As you can see from my other client ratings and testimonials, this is an isolated experience. "Rhonda found us the perfect house by being on top of the market and pointing us to the right houses as they became available.  She is very informed, provides great advice and guidance and is just nice to work with even in stressful situations!" Buyer, seller & repeat client.
Reply date 05/25/2010

(survey date 05/20/2010)
Rhonda was great throughout the whole process and very patient w/ an uneducated, impatient seller (me!!).
Seller's Feedback on ELLA LEE LN 11/16/2009

(survey date 11/16/2009)
Great first time experience! I definitely plan on recommending Rhonda to friends.
Buyer's Feedback on MILWEE 10/06/2009

(survey date 10/05/2009)
Rhonda is an outstanding realtor and person. Our house was listed with one agent for 9 months and we had NO offers. When Rhonda listed our house we had 3 offers within 1 month. Furthermore, it was due to her research and follow-up that we found our current house in our desired neighboorhood, which was not on the market when we made an offer. Rhonda is a credit to the profession, and I would HIGHLY recommend her to any person looking to sell or buy a house.
Seller's Feedback on CAGE ST 09/22/2009

(survey date 09/22/2009)
Rhonda was just great!The whole transaction was very very smooth which is uncommon in real estate today.
Seller's Feedback on CHESHIRE LN 09/22/2009

(survey date 09/22/2009)