Client Experience Rating

Rate your experience with your Realtor and share your feedback


Agent Rating Report

Overall Service Rating in each Category
Competency
5.00/5.0
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
5.00/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
5.00/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
5.00/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.


Agent Rating by Transaction (34 records)
Survey Date
Street Name
Representing
Overall Rating
05/16/2013
ADDISON DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana (and Lauren) were very professional and bent over backwards when assisting me with my home purchase. i would recommend them to all of my friends. They are awesome!
05/11/2013
GENESEE ST A
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/17/2013
LEISURE PLACE DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana was amazing. I can say, without a doubt, that this house would not have happened if it were not for Dana. Would not hesitate to recommend her to anybody looking for a home.
04/04/2013
ROSALIE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana Gray is very knowledgeable about the midtown market and has great insight as to what condition the house should be in prior to listing as well as what the list price should be. She guided me through the entire process making sure I was accepting the right offer and taking the right actions to finalize the sale. I will continue to use Dana to search for a new home.
02/01/2013
Link Valley Dr.
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana Gray made this potentially stressful experience of looking for a home a positive one for us. She was in constant communication with us, and worked incredibly hard to help us find our dream home. She truly is stellar. Recommending to all our friends and co-workers! Thanks, Dana!

02/01/2013
WORTHSHIRE ST 5
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Excellent group of people to work with.

11/08/2012
FOUR RIVERS CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana is very thorough and honest and was very patient with us during our house searching process. We really enjoyed working with her and will recommend her to friends and family going forward.

10/03/2012
ABIGAIL
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana is Amazing! This is the 3rd or 4th time I have used her and I will continue to use her and recommend and refer her to all I know. I consider her a friend as well as a professional realtor that I trust with every aspect in either selling or purchasing a home.
08/21/2012
REDWING COVE DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I was referred to Dana through a friend and plan to refer her to family/friends as well.

08/21/2012
ALDERMOOR DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana knows the market and is very responsive. Amazing!
07/30/2012
IMPERIAL GROVE DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana is an incredible realtor. Immediately after retaining her as our selling agent, she posted the most amazing photos of our house. It looked so wonderful on MLS that we almost decided not to sell. We soon had a buyer and a contract. The buyer had a few issues that made her job even more challenging, but she persevered and kept on top of everything until the deal was done! I would most definitely recommend Dana Gray as a seller's or buyer's agent.
06/29/2012
QUEENSCLUB DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana Gray is a rockstar! We handed her mission impossible and she came through for us all while making it look easy! She ensured we had all info we needed, helped line up inspection and mortgage lending, & helped us negotiate - she also ensured we had all the info necessary to move in. She even helped after moving with hoa questions we had! She was no nonsense and utterly invaluable to us! You want her on your team!!
06/25/2012
CRAWFORD ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana did an amazing job helping guide me through the process of purchasing my first house. I would recommend her to anyone.

05/14/2012
SAGEHURST LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/01/2012
GARDENIA
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/01/2012
VIKING DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
As a first time home buyer, I was apprehensive in the beginning but Dana helped to alleviate any fears and everything went very smooth. I couldn't have asked for a better Realtor.
05/01/2012
16TH ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana was the perfect agent for me in terms of temperament, communicativeness and attention to detail. She got my house sold incredibly quickly, at a price that was acceptable to me. Her suggestions and advice during negotiations were spot on. I am very pleased.
03/02/2012
BROOK HOLLOW DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana is a real pro. She came recommened by others I knew. I told her since I lived in another state I needed good communication with my realtor, such as phone calls and emails returned, etc. Dana did not disappoint me. She even came to the house to personnally ensure that repairs the buyer and I agreed to were made and properly noted on the contractor work receipts. We had an offer within 6 days of the house being on the market and then things went pretty quickly. Dana was on top of it.
12/02/2011
WOODHILL RD
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana was an amazing realtor! She acted quickly to help me find a great lease when I was rushed for time. I would recommend her to anyone because she knows the residential real estate market so well and will give you her honest opinion. Many thanks to her!
11/06/2011
Bell
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana is an awesome realtor and I'd recommend her to anyone moving. She is professional and highly competent and calm.
11/02/2011
STUART ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana is wonderful! She made selling my house in a difficult market easy even when I was living in a different state.
09/01/2011
WAKEFIELD DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana Gray is a top-notch realtor. Her performance was above and beyond our expectations. She was always available when we wished to visit homes and extremely knowledgeable answering our many questions. We consider ourselves 'picky' clients, but she was patient with us through the entire process. As a result of her commitment, we were able to find and purchase our perfect home. We would highly recommend her and already have to anyone buying or selling a home.
08/11/2011
PORTAL DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
07/22/2011
TANGLEWILDE ST 901
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Did an amazing job in every area! My husband and I are definitely looking forward to working with Dana again when we move back to the Houston area!!
06/14/2011
NEWGLEN LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Working with Dana Gray on this property has been a wonderful experience. She is very knowledgeable when needing to have questions asked dealing with Real Estate. My property was put on the market within hours of having the property back in good shape. In dealing with negoitations and contracts, I felt that Dana provided the truth no matter what the situation was and that says a great deal about trusting a realtor. I would defintity recommend Dana to any friend of mine.
06/13/2011
AUSTIN ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/19/2011
CLAY ST 234
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana was great to work with. She made the selling experience painless and easy. Questions were always answered immediately. She went out of her way to accommodate my needs. I look forward to doing business with her again.

04/29/2011
ROSINE ST 402
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/29/2011
GLENDA KAY DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I would and will recommend Dana Gray to anyone I know looking to buy or sell a home.
04/20/2011
ROSINE ST 402
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
03/16/2011
SCHULER ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I appreciated Dana's honesty and candor with her guidance and advice taking into account the most important goals I wished to accomplish and helping me to make the right decisions to achieve those goals. I know or have worked with many realtors in the past and Dana by far exceeds any expectations I had or would have for a realtor - basically she ROCKED! :)
10/15/2010
LODDINGTON ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
She understood what I was looking for even better than I did. As a first-time home buyer, I had some ideas about what I wanted but she helped me truly determine what I was looking for and found a perfect match!
06/05/2010
LA BRANCH ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
06/03/2010
WELCH ST A201
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Dana handled the entire transaction from top to bottom....I am living out of state and she, in my opinion did more than any realtor I have ever had. Her level of support was unmatched....




Client Comments
Dana (and Lauren) were very professional and bent over backwards when assisting me with my home purchase. i would recommend them to all of my friends. They are awesome!
Buyer's Feedback on ADDISON DR 05/16/2013

(survey date 05/16/2013)
Dana was amazing. I can say, without a doubt, that this house would not have happened if it were not for Dana. Would not hesitate to recommend her to anybody looking for a home.
Buyer's Feedback on LEISURE PLACE DR 04/17/2013

(survey date 04/17/2013)
Dana Gray is very knowledgeable about the midtown market and has great insight as to what condition the house should be in prior to listing as well as what the list price should be. She guided me through the entire process making sure I was accepting the right offer and taking the right actions to finalize the sale. I will continue to use Dana to search for a new home.
Seller's Feedback on ROSALIE ST 04/08/2013

(survey date 04/04/2013)
Dana Gray made this potentially stressful experience of looking for a home a positive one for us. She was in constant communication with us, and worked incredibly hard to help us find our dream home. She truly is stellar. Recommending to all our friends and co-workers! Thanks, Dana!
Buyer's Feedback on Link Valley Dr. 02/26/2013

(survey date 02/01/2013)
Excellent group of people to work with.
Seller's Feedback on WORTHSHIRE ST 02/25/2013

(survey date 02/01/2013)
Dana is very thorough and honest and was very patient with us during our house searching process. We really enjoyed working with her and will recommend her to friends and family going forward.
Buyer's Feedback on FOUR RIVERS CT 11/08/2012

(survey date 11/08/2012)
Dana is Amazing! This is the 3rd or 4th time I have used her and I will continue to use her and recommend and refer her to all I know. I consider her a friend as well as a professional realtor that I trust with every aspect in either selling or purchasing a home.
Buyer's Feedback on ABIGAIL 10/13/2012

(survey date 10/03/2012)
I was referred to Dana through a friend and plan to refer her to family/friends as well.
Seller's Feedback on REDWING COVE DR 08/21/2012

(survey date 08/21/2012)
Dana knows the market and is very responsive. Amazing!
Buyer's Feedback on ALDERMOOR DR 08/21/2012

(survey date 08/21/2012)
Dana is an incredible realtor. Immediately after retaining her as our selling agent, she posted the most amazing photos of our house. It looked so wonderful on MLS that we almost decided not to sell. We soon had a buyer and a contract. The buyer had a few issues that made her job even more challenging, but she persevered and kept on top of everything until the deal was done! I would most definitely recommend Dana Gray as a seller's or buyer's agent.
Seller's Feedback on IMPERIAL GROVE DR 07/31/2012

(survey date 07/30/2012)
Dana Gray is a rockstar! We handed her mission impossible and she came through for us all while making it look easy! She ensured we had all info we needed, helped line up inspection and mortgage lending, & helped us negotiate - she also ensured we had all the info necessary to move in. She even helped after moving with hoa questions we had! She was no nonsense and utterly invaluable to us! You want her on your team!!
Buyer's Feedback on QUEENSCLUB DR 07/09/2012

(survey date 06/29/2012)
Dana did an amazing job helping guide me through the process of purchasing my first house. I would recommend her to anyone.
Buyer's Feedback on CRAWFORD ST 06/25/2012

(survey date 06/25/2012)
As a first time home buyer, I was apprehensive in the beginning but Dana helped to alleviate any fears and everything went very smooth. I couldn't have asked for a better Realtor.
Buyer's Feedback on VIKING DR 05/01/2012

(survey date 05/01/2012)
Dana was the perfect agent for me in terms of temperament, communicativeness and attention to detail. She got my house sold incredibly quickly, at a price that was acceptable to me. Her suggestions and advice during negotiations were spot on. I am very pleased.
Seller's Feedback on 16TH ST 05/01/2012

(survey date 05/01/2012)
Dana is a real pro. She came recommened by others I knew. I told her since I lived in another state I needed good communication with my realtor, such as phone calls and emails returned, etc. Dana did not disappoint me. She even came to the house to personnally ensure that repairs the buyer and I agreed to were made and properly noted on the contractor work receipts. We had an offer within 6 days of the house being on the market and then things went pretty quickly. Dana was on top of it.
Seller's Feedback on BROOK HOLLOW DR 03/07/2012

(survey date 03/02/2012)
Dana was an amazing realtor! She acted quickly to help me find a great lease when I was rushed for time. I would recommend her to anyone because she knows the residential real estate market so well and will give you her honest opinion. Many thanks to her!
Buyer's Feedback on WOODHILL RD 12/20/2011

(survey date 12/02/2011)
Dana is an awesome realtor and I'd recommend her to anyone moving. She is professional and highly competent and calm.
Buyer's Feedback on Bell 11/07/2011

(survey date 11/06/2011)
Dana is wonderful! She made selling my house in a difficult market easy even when I was living in a different state.
Seller's Feedback on STUART ST 11/03/2011

(survey date 11/02/2011)
Dana Gray is a top-notch realtor. Her performance was above and beyond our expectations. She was always available when we wished to visit homes and extremely knowledgeable answering our many questions. We consider ourselves 'picky' clients, but she was patient with us through the entire process. As a result of her commitment, we were able to find and purchase our perfect home. We would highly recommend her and already have to anyone buying or selling a home.
Buyer's Feedback on WAKEFIELD DR 09/01/2011

(survey date 09/01/2011)
Did an amazing job in every area! My husband and I are definitely looking forward to working with Dana again when we move back to the Houston area!!
Seller's Feedback on TANGLEWILDE ST 07/23/2011

(survey date 07/22/2011)
Working with Dana Gray on this property has been a wonderful experience. She is very knowledgeable when needing to have questions asked dealing with Real Estate. My property was put on the market within hours of having the property back in good shape. In dealing with negoitations and contracts, I felt that Dana provided the truth no matter what the situation was and that says a great deal about trusting a realtor. I would defintity recommend Dana to any friend of mine.
Seller's Feedback on NEWGLEN LN 06/14/2011

(survey date 06/14/2011)
Dana was great to work with. She made the selling experience painless and easy. Questions were always answered immediately. She went out of her way to accommodate my needs. I look forward to doing business with her again.
Seller's Feedback on CLAY ST 05/20/2011

(survey date 05/19/2011)
I would and will recommend Dana Gray to anyone I know looking to buy or sell a home.
Buyer's Feedback on GLENDA KAY DR 04/29/2011

(survey date 04/29/2011)
I appreciated Dana's honesty and candor with her guidance and advice taking into account the most important goals I wished to accomplish and helping me to make the right decisions to achieve those goals. I know or have worked with many realtors in the past and Dana by far exceeds any expectations I had or would have for a realtor - basically she ROCKED! :)
Seller's Feedback on SCHULER ST 03/16/2011

(survey date 03/16/2011)
She understood what I was looking for even better than I did. As a first-time home buyer, I had some ideas about what I wanted but she helped me truly determine what I was looking for and found a perfect match!
Buyer's Feedback on LODDINGTON ST 10/15/2010

(survey date 10/15/2010)
Dana handled the entire transaction from top to bottom....I am living out of state and she, in my opinion did more than any realtor I have ever had. Her level of support was unmatched....
Seller's Feedback on WELCH ST 06/04/2010

(survey date 06/03/2010)