Client Experience Rating

Rate your experience with your Realtor and share your feedback


Agent Rating Report

Overall Service Rating in each Category
Competency
4.95/5.0
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.95/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
4.93/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
4.98/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.


Agent Rating by Transaction (43 records)
Survey Date
Street Name
Representing
Overall Rating
03/08/2013
Victory Terrace
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
This is my second time to use Pamela. She is amazing!

01/30/2013
BRANDY RIDGE
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very helpful and knowledgable in regards to the realistate and added in helping us get house ready. Thanks Pam!

02/19/2013
POSSUM TROT ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
it was a pleasure working with Pamela.

01/29/2013
RAMADA DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
As a Human Resource Manager, I have been constantly impressed by Pamela's terrific service and knowledge as she has served many employees relocating to the Bay Area. I have had the pleasure to use Pamela for personal real estate transactions, and she is the very best realtor in the area. She is a true partner and advisor, and she really gets to know her clients needs and never pushes or directs her clients.

01/30/2013
BRANDY RIDGE
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
01/28/2013
POST OAK BL 4504
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I trust Pamela to look after my interests. I am from overseas and she was recommended to me by a colleague. I can really recommedn the friendly respectful help I received from Pamela and Simon, going above and beyond what was "necessary" to help me get settled. I would work with her again in a heartbeat

Agent's Response
Thank you so much Peter. We both enjoyed our time out and about with you! Looking forward to meeting your wife when she gets to Texas! Thanks again for bringing us the Vegemite. Such a treat. Our best wishes.
Reply date 01/28/2013
01/09/2013
SIERRA ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I highly recommend Pamela!

12/02/2012
EDGEWOOD DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Agent's Response
Great working with you again Linda. Thank you SO much for the wonderful feedback. Would love to have 'coffee' next time you make to back to TX. Have a great Christmas.
Reply date 12/02/2012
11/01/2012
BENT SAIL CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela was awesome! From day one she was patient and understanding. She worked around my husband's and my work schedules and she was so thorough in explaining the entire process for us as first time home buyers. I highly recommend Pamela and her team. Her expertise will no doubt benefit you!

Agent's Response
Thank you for your very kind words. Definitely my pleasure to assist you with the purchase of your first home. And, thank you for being one of my "Second Generation" Clients. What an Honor!
Reply date 11/04/2012
10/20/2012
NEPTUNE LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Great person to work with!!!!!!

08/06/2012
LAUREL BROOK LN
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We loved Pamela! We were first time homebuyers & knew nothing when we started the process, but Pamela walked us through each step, being careful to ensure that we knew and understood each part of the process. She made everything very personal & was sure to meet the specific needs of our family. Our family is extremely appreciative & very thankful for her!

08/09/2012
EGRET BAY 1101
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pam always is very helpful and knowledgable. She does everything possible to get the deal done.

07/08/2012
YORKTOWN S
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
06/27/2012
VILLAGE CORNER
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela was always professional, readily available, knowledgable and a very pleasant person to work with.

06/20/2012
Westminister
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela was truly amazing. She was wise, compassionate, and thorough.

06/04/2012
Pallins Way
Seller
4.50/5.0 

Competency 4/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 4/5.0
Agent's Response
Great to help you with your home purchase. I appreciate my 'repeat' clients so much. Best wishes and richest blessings in your beautiful new home.
Reply date 06/04/2012
05/09/2012
LIVINGSTONE LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/03/2012
WATER OAK DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela Archer was an outstanding agent through our whole process. Her knowledge of the market and communication skills were of a superior level.

09/23/2011
KEYSTONE SPRING WAY
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Went out of her way to work around my schedule. I was very pleased with her service. Will def use her again.

Agent's Response
Greetings Anu, Thank you so much for your kind words. You were a pleasure to work with. Hi to Kay for me, too ! Best wishes in your new home, Pamela
Reply date 04/13/2012
03/22/2012
DIXIE DR
Seller
4.50/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 4/5.0
My Experience 5/5.0
Pam understood our need to find a good qualified tenant and did not try to push us into accepting applications from tenants that did not meet our qualifications

03/16/2012
ELK HILL CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela Archer is not only knowledgeable, she is also a wonderful person. I recommend her services to everyone!

01/07/2012
Brad Ct
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Very smooth transaction! We are happy that Pamela provided us with a qualified pleasant couple to lease our rental home.

12/18/2011
EGRET BAY BLVD 502
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We have a great Realtor!

10/25/2011
CABOT COVE
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Agent's Response
Thank you so much, Linda. It's so great having you and Pepper back here with us. We enjoyed helping you again with a Move!
Reply date 10/26/2011
08/04/2011
SALAMA FALLS
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
07/28/2011
EGRET BAY 1101
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
04/25/2011
HOLLY TRAIL DR 5
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Even with a family emergency I was kept updated and my property sold faster than I had anticipated. I was very satisfied with the professionalism and personal attention.

03/27/2011
CEDARWOOD DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
We have been getting a great service for the last 5 years even though we are overseas.

03/24/2011
EDGEWOOD DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
03/05/2011
ELDERWOOD DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Hard working, always available, understands all the paper work,very honest. Have used this realtor twice with sucess.

03/05/2011
WAVECREST LN
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela went above and beyond to create multiple opportunities to present our home in a very difficult market. Her expertise and dedication are top notch.

01/16/2011
PABST RD
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela and Simon went the extra mile for me in every respect. They had my house rented within 2 weeks after performing a several week clean up.

12/31/2010
CAMEO CT
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Seeing as how I had moved to NC Pamela took on all the responsibilities of overseeing the repairs that needed done on the home after inspection and kept us well informed as the closing and sale of the house was all done via internet. I would highly reccommend her services.

12/09/2010
BAY AREA BL Q-186
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/11/2010
DIXIE DR
Seller
4.00/5.0 

Competency 4/5.0
Market Knowledge 4/5.0
Communication 3/5.0
My Experience 5/5.0
08/29/2010
Island Dr
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pam is very knowledgeable about the real estate market and I believe served us well in the purchase of our new home.

08/20/2010
WILLIAMSBURG CT. S.
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
A million thanks to "The Archer Group" - couldn't ask for a better realtor.

08/09/2010
CEDARWOOD DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
I've been working with Mrs. Pamela Archer and her team for the last 5 years and have enjoyed the very best professional service for me and for my investors.I trust her knoledge and judgement to choose the right properties for us and we've done a lot of transaction from a far distance which is built on trust and Integrity. Ofer Shahar.

08/05/2010
EGRET BAY BL # 1101
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Agent's Response
Thanks for your great review! I appreciate your loyalty over the years. Any time you need me, just give me a shout! Best to you, Pamela
Reply date 08/05/2010
04/23/2010
JORDAN CREEK COURT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela made finding and buying my first home a pleasant, stress free experience.

04/21/2010
Brad Ct
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The Pamela Archer group is wonderfull, excellent! Maggie North

04/09/2010
Brad Ct
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela Archer and Simon Ubanic are a great team! The sale of the house went off fairly swift and was flawless.

04/09/2010
HIDDEN LAKE DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Pamela Archer was an awesome Realtor. She "listened" to us, helped us determine what we were looking for on our terms. She provided valued advice and guidance. She knows her business and explained details every step of the way!! Pamela is most professional, friendly, and always accessible. I would highly recommend her, without reservation, to my family and friends. She made our home purchase a pleasant experience from beginning to end!




Client Comments
This is my second time to use Pamela. She is amazing!
Buyer's Feedback on Victory Terrace 03/11/2013

(survey date 03/08/2013)
Very helpful and knowledgable in regards to the realistate and added in helping us get house ready. Thanks Pam!
Seller's Feedback on BRANDY RIDGE 02/20/2013

(survey date 01/30/2013)
it was a pleasure working with Pamela.
Seller's Feedback on POSSUM TROT ST 02/19/2013

(survey date 02/19/2013)
As a Human Resource Manager, I have been constantly impressed by Pamela's terrific service and knowledge as she has served many employees relocating to the Bay Area. I have had the pleasure to use Pamela for personal real estate transactions, and she is the very best realtor in the area. She is a true partner and advisor, and she really gets to know her clients needs and never pushes or directs her clients.
Seller's Feedback on RAMADA DR 02/02/2013

(survey date 01/29/2013)
I trust Pamela to look after my interests. I am from overseas and she was recommended to me by a colleague. I can really recommedn the friendly respectful help I received from Pamela and Simon, going above and beyond what was "necessary" to help me get settled. I would work with her again in a heartbeat
Buyer's Feedback on POST OAK BL 01/28/2013

Agent's Response
Thank you so much Peter. We both enjoyed our time out and about with you! Looking forward to meeting your wife when she gets to Texas! Thanks again for bringing us the Vegemite. Such a treat. Our best wishes.
Reply date 01/28/2013

(survey date 01/28/2013)
I highly recommend Pamela!
Seller's Feedback on SIERRA ST 01/10/2013

(survey date 01/09/2013)
Pamela was awesome! From day one she was patient and understanding. She worked around my husband's and my work schedules and she was so thorough in explaining the entire process for us as first time home buyers. I highly recommend Pamela and her team. Her expertise will no doubt benefit you!
Buyer's Feedback on BENT SAIL CT 11/04/2012

Agent's Response
Thank you for your very kind words. Definitely my pleasure to assist you with the purchase of your first home. And, thank you for being one of my "Second Generation" Clients. What an Honor!
Reply date 11/04/2012

(survey date 11/01/2012)
Great person to work with!!!!!!
Seller's Feedback on NEPTUNE LN 10/21/2012

(survey date 10/20/2012)
We loved Pamela! We were first time homebuyers & knew nothing when we started the process, but Pamela walked us through each step, being careful to ensure that we knew and understood each part of the process. She made everything very personal & was sure to meet the specific needs of our family. Our family is extremely appreciative & very thankful for her!
Buyer's Feedback on LAUREL BROOK LN 08/19/2012

(survey date 08/06/2012)
Pam always is very helpful and knowledgable. She does everything possible to get the deal done.
Seller's Feedback on EGRET BAY 08/09/2012

(survey date 08/09/2012)
Pamela was always professional, readily available, knowledgable and a very pleasant person to work with.
Buyer's Feedback on VILLAGE CORNER 06/27/2012

(survey date 06/27/2012)
Pamela was truly amazing. She was wise, compassionate, and thorough.
Seller's Feedback on Westminister 06/20/2012

(survey date 06/20/2012)
Pamela Archer was an outstanding agent through our whole process. Her knowledge of the market and communication skills were of a superior level.
Buyer's Feedback on WATER OAK DR 05/04/2012

(survey date 05/03/2012)
Went out of her way to work around my schedule. I was very pleased with her service. Will def use her again.
Buyer's Feedback on KEYSTONE SPRING WAY 04/13/2012

Agent's Response
Greetings Anu, Thank you so much for your kind words. You were a pleasure to work with. Hi to Kay for me, too ! Best wishes in your new home, Pamela
Reply date 04/13/2012

(survey date 09/23/2011)
Pam understood our need to find a good qualified tenant and did not try to push us into accepting applications from tenants that did not meet our qualifications
Seller's Feedback on DIXIE DR 03/28/2012

(survey date 03/22/2012)
Pamela Archer is not only knowledgeable, she is also a wonderful person. I recommend her services to everyone!
Buyer's Feedback on ELK HILL CT 03/21/2012

(survey date 03/16/2012)
Very smooth transaction! We are happy that Pamela provided us with a qualified pleasant couple to lease our rental home.
Seller's Feedback on Brad Ct 01/07/2012

(survey date 01/07/2012)
We have a great Realtor!
Buyer's Feedback on EGRET BAY BLVD 12/18/2011

(survey date 12/18/2011)
Even with a family emergency I was kept updated and my property sold faster than I had anticipated. I was very satisfied with the professionalism and personal attention.
Seller's Feedback on HOLLY TRAIL DR 04/26/2011

(survey date 04/25/2011)
We have been getting a great service for the last 5 years even though we are overseas.
Seller's Feedback on CEDARWOOD DR 03/27/2011

(survey date 03/27/2011)
Hard working, always available, understands all the paper work,very honest. Have used this realtor twice with sucess.
Seller's Feedback on ELDERWOOD DR 03/05/2011

(survey date 03/05/2011)
Pamela went above and beyond to create multiple opportunities to present our home in a very difficult market. Her expertise and dedication are top notch.
Seller's Feedback on WAVECREST LN 03/05/2011

(survey date 03/05/2011)
Pamela and Simon went the extra mile for me in every respect. They had my house rented within 2 weeks after performing a several week clean up.
Seller's Feedback on PABST RD 01/21/2011

(survey date 01/16/2011)
Seeing as how I had moved to NC Pamela took on all the responsibilities of overseeing the repairs that needed done on the home after inspection and kept us well informed as the closing and sale of the house was all done via internet. I would highly reccommend her services.
Seller's Feedback on CAMEO CT 01/01/2011

(survey date 12/31/2010)
Pam is very knowledgeable about the real estate market and I believe served us well in the purchase of our new home.
Buyer's Feedback on Island Dr 08/30/2010

(survey date 08/29/2010)
A million thanks to "The Archer Group" - couldn't ask for a better realtor.
Seller's Feedback on WILLIAMSBURG CT. S. 08/20/2010

(survey date 08/20/2010)
I've been working with Mrs. Pamela Archer and her team for the last 5 years and have enjoyed the very best professional service for me and for my investors.I trust her knoledge and judgement to choose the right properties for us and we've done a lot of transaction from a far distance which is built on trust and Integrity. Ofer Shahar.
Seller's Feedback on CEDARWOOD DR 08/09/2010

(survey date 08/09/2010)
Pamela made finding and buying my first home a pleasant, stress free experience.
Buyer's Feedback on JORDAN CREEK COURT 04/23/2010

(survey date 04/23/2010)
The Pamela Archer group is wonderfull, excellent! Maggie North
Seller's Feedback on Brad Ct 04/22/2010

(survey date 04/21/2010)
Pamela Archer and Simon Ubanic are a great team! The sale of the house went off fairly swift and was flawless.
Seller's Feedback on Brad Ct 04/10/2010

(survey date 04/09/2010)
Pamela Archer was an awesome Realtor. She "listened" to us, helped us determine what we were looking for on our terms. She provided valued advice and guidance. She knows her business and explained details every step of the way!! Pamela is most professional, friendly, and always accessible. I would highly recommend her, without reservation, to my family and friends. She made our home purchase a pleasant experience from beginning to end!
Buyer's Feedback on HIDDEN LAKE DR 04/09/2010

(survey date 04/09/2010)