Client Experience Rating

Rate your experience with your Realtor and share your feedback


Agent Rating Report

Overall Service Rating in each Category
Competency
4.95/5.0
Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
4.90/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
4.90/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
4.95/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt. I would recommend this Realtor to a friend or colleague.


Agent Rating by Transaction (21 records)
Survey Date
Street Name
Representing
Overall Rating
05/04/2013
CENTER ST
Seller
4.50/5.0 

Competency 5/5.0
Market Knowledge 4/5.0
Communication 4/5.0
My Experience 5/5.0
Karen was/is great to deal with... she really looks out for me and I appreciate that.

Agent's Response
This was a super but unusual property. I love working with people who are innovative and see things differently than most. It was a pleasure to navigate the path of selling commercial converted to residential soon to be live/work space, with a wonderful client-for-life.
Reply date 05/07/2013
05/03/2013
AVENUE L
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen did a great job of watching the market and ensuring we had a great buying experience. we closed within 26 days of making the offer.

Agent's Response
Can't wait for the parties I know this couple with have in a wonderful historic home that is both full of historic charm and comfortable.
Reply date 05/06/2013
01/16/2013
HEIGHTS BOULEVARD 117
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Agent's Response
A wonderful couple who realized the value of getting in on the ground floor in the Houston Heights. Just like me they fell in love with the Heights as young kids in school and couldn't wait to own a home here.
Reply date 01/22/2013
11/23/2012
YALE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
11/30/2012
12-1/2
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
10/21/2012
BONNER ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen was spot on perfect every step of the way.

09/26/2012
THORNTON RD
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
05/23/2012
PEDDIE ST
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen did an excellent job being the seller & buyer realtor! She was very helpful through the process and available when needed. We thank her for all she did, getting us into our beautiful new home!!

Agent's Response
This couple is going to love living in the Heights because they are fun and have a great sense of style. I'm so glad they chose the Heights and me!
Reply date 05/23/2012
03/03/2012
24th Street
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
03/02/2012
22ND ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
After originally having another realtor and no movement on my house for months, I hired Karen. She was able to sell my house in 2 weeks. She truly taught me that having the right realtor matters!

03/01/2012
11th 1/2 St.
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen was an excellent realtor for our Heights Bungalow buying experience. Karen is very personable and she listened to what our “wish list” was and responded. Her knowledge of the different Heights neighborhoods and general area was immensely valuable. I trust her opinion on the market pricing of homes in the area. Karen is working with us on the sale of our Katy home. I will recommend Karen to my friends and colleagues.

Agent's Response
I can't wait for this great couple to get involved in the Heights! Their going to be a great addition to the neighborhood.
Reply date 03/01/2012
02/12/2012
14TH ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
01/09/2012
NORTHWOOD ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
07/31/2011
WINNIE ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
03/10/2011
BAYOU VISTA DR
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
The whole process could not have gone more smoothly. Everything was handled in a timely manner and we couldn't be more happy with our experience.

01/01/2011
HIGHLAND ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen is the best!

12/27/2010
Harbor Hills Dr.
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen Derr provided us with excellent service and support during our search for a Lease property here in Houston, and made the the long distance relocation much easier and less stressful. Karen is knowledgeable, professional and friendly and really listens to her clients needs. We would certainly recommend Karen to our friends and business associates, and will contact her when our real estate needs change in the future.

11/17/2010
COLUMBIA ST
Seller
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
09/29/2010
9TH ST
Buyer
4.00/5.0 

Competency 4/5.0
Market Knowledge 4/5.0
Communication 4/5.0
My Experience 4/5.0
08/20/2010
BAYOU VISTA DR
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Extensive knowledge of the real estate market in various areas of Houston. Explained thoroughly what to expect, so there were no surprises. Wonderful experience from start to finish.

08/20/2010
GREENGRASS CT
Buyer
5.00/5.0 

Competency 5/5.0
Market Knowledge 5/5.0
Communication 5/5.0
My Experience 5/5.0
Karen is amazing. We have used her three times to find us a house. She listens to what you are looking for and does her best to find houses that fit your needs. She knows the neighborhoods and knows the houses that are on the market. She makes house searching as painless as possible.




Client Comments
Karen was/is great to deal with... she really looks out for me and I appreciate that.
Seller's Feedback on CENTER ST 05/06/2013

Agent's Response
This was a super but unusual property. I love working with people who are innovative and see things differently than most. It was a pleasure to navigate the path of selling commercial converted to residential soon to be live/work space, with a wonderful client-for-life.
Reply date 05/07/2013

(survey date 05/04/2013)
Karen did a great job of watching the market and ensuring we had a great buying experience. we closed within 26 days of making the offer.
Buyer's Feedback on AVENUE L 05/06/2013

Agent's Response
Can't wait for the parties I know this couple with have in a wonderful historic home that is both full of historic charm and comfortable.
Reply date 05/06/2013

(survey date 05/03/2013)
Karen was spot on perfect every step of the way.
Seller's Feedback on BONNER ST 10/22/2012

(survey date 10/21/2012)
Karen did an excellent job being the seller & buyer realtor! She was very helpful through the process and available when needed. We thank her for all she did, getting us into our beautiful new home!!
Buyer's Feedback on PEDDIE ST 05/23/2012

Agent's Response
This couple is going to love living in the Heights because they are fun and have a great sense of style. I'm so glad they chose the Heights and me!
Reply date 05/23/2012

(survey date 05/23/2012)
After originally having another realtor and no movement on my house for months, I hired Karen. She was able to sell my house in 2 weeks. She truly taught me that having the right realtor matters!
Seller's Feedback on 22ND ST 03/02/2012

(survey date 03/02/2012)
Karen was an excellent realtor for our Heights Bungalow buying experience. Karen is very personable and she listened to what our “wish list” was and responded. Her knowledge of the different Heights neighborhoods and general area was immensely valuable. I trust her opinion on the market pricing of homes in the area. Karen is working with us on the sale of our Katy home. I will recommend Karen to my friends and colleagues.
Buyer's Feedback on 11th 1/2 St. 03/01/2012

Agent's Response
I can't wait for this great couple to get involved in the Heights! Their going to be a great addition to the neighborhood.
Reply date 03/01/2012

(survey date 03/01/2012)
The whole process could not have gone more smoothly. Everything was handled in a timely manner and we couldn't be more happy with our experience.
Seller's Feedback on BAYOU VISTA DR 03/14/2011

(survey date 03/10/2011)
Karen is the best!
Seller's Feedback on HIGHLAND ST 01/03/2011

(survey date 01/01/2011)
Karen Derr provided us with excellent service and support during our search for a Lease property here in Houston, and made the the long distance relocation much easier and less stressful. Karen is knowledgeable, professional and friendly and really listens to her clients needs. We would certainly recommend Karen to our friends and business associates, and will contact her when our real estate needs change in the future.
Buyer's Feedback on Harbor Hills Dr. 12/28/2010

(survey date 12/27/2010)
Extensive knowledge of the real estate market in various areas of Houston. Explained thoroughly what to expect, so there were no surprises. Wonderful experience from start to finish.
Buyer's Feedback on BAYOU VISTA DR 08/25/2010

(survey date 08/20/2010)
Karen is amazing. We have used her three times to find us a house. She listens to what you are looking for and does her best to find houses that fit your needs. She knows the neighborhoods and knows the houses that are on the market. She makes house searching as painless as possible.
Buyer's Feedback on GREENGRASS CT 08/20/2010

(survey date 08/20/2010)