Client Experience Rating
Rate your experience with your Realtor and share your feedback


Agent Rating Report
Eileen Heape
RE/MAX Associates Northeast
CLIENT EXPERIENCE RATING
Overall Rating
5.00/5.0
Based on 11 Surveys Out of 28 Transactions

Overall Service Rating in each Category
Competency
5.00/5.0

Explained the process clearly, ensured paperwork was correct, used technology efficiently, negotiated effectively, exhibited attention to detail, represented and protected my interests
Market Knowledge
5.00/5.0

Exhibited knowledge of the real estate market, the neighborhood and community
Communication
5.00/5.0

Updated me regularly, responded in a timely manner, communicated with me in the way I wanted
My Experience
5.00/5.0

Understood my needs, gave me personal attention, made me feel valued as a client, was on time and prompt


Agent Rating by Transaction (11 records)
Survey Date
Street Name
Representing
Overall Rating
08/03/2009
WENTWORTH ST
Seller
5.00/5.0 
Rating Details

07/17/2009
KRANSBURG RIDGE
Buyer
5.00/5.0 
Rating Details

07/13/2009
Golden Lake Drive
Buyer
5.00/5.0 
Rating Details

05/24/2009
SHADY MAPLE
Seller
5.00/5.0 
Rating Details

05/11/2009
BUCKEYE CREEK RD
Seller
5.00/5.0 
Rating Details

05/11/2009
OAKHURST FOREST DR
Buyer
5.00/5.0 
Rating Details

05/11/2009
HERTS RD
Seller
5.00/5.0 
Rating Details

05/11/2009
RIVER FALLS DR
Seller
5.00/5.0 
Rating Details

05/11/2009
CLEAR RIDGE DR
Buyer
5.00/5.0 
Rating Details

05/11/2009
FALLING BROOK DR
Seller
5.00/5.0 
Rating Details

05/11/2009
CLEAR RIDGE DR
Seller
5.00/5.0 
Rating Details




Client Comments
Eileen was very thorough and quickly responded to all our questions. This was the easiest sales experience we have ever had.

Seller's Feedback on WENTWORTH ST 08/03/2009
(survey date 08/03/2009)

All questions were answered promptly, there was no "down-time" waiting for responses and she was very knowledgeable on the process.

Buyer's Feedback on KRANSBURG RIDGE 07/17/2009
(survey date 07/17/2009)

Thank you Eileen!

Buyer's Feedback on Golden Lake Drive 07/13/2009
(survey date 07/13/2009)

She was very hard working and knowledgeable about the market. Without her advice, we would not have been able to sell for price we did. She is friendly and easy to work with, and I would recommend her to all of my friends...and I have!

Seller's Feedback on SHADY MAPLE 05/25/2009
(survey date 05/24/2009)

Eleen did a fabulous job marketing our property. Her knowledge, integrity and professionlism was most impressive.

Seller's Feedback on BUCKEYE CREEK RD 05/12/2009
(survey date 05/11/2009)

Eileen was extremely helpful with the various details of this transaction. She is resourceful, knowledgable in the business, and very accomodating to all aspects of a family transaction. I would (and do) recommend her to our friends as a trustworthy partner in a house purchase and/or sale.

Buyer's Feedback on OAKHURST FOREST DR 05/12/2009
(survey date 05/11/2009)

Eileen is a top notch realtor that really knows her stuff. I always felt that she had my best interest at heart and always gave me her undivided attention. It was a pleasrure to do business with her and will highly recommend her to others.

Seller's Feedback on HERTS RD 05/12/2009
(survey date 05/11/2009)

Eileene is very knowageable, profesonal

Seller's Feedback on RIVER FALLS DR 05/12/2009
(survey date 05/11/2009)

Eileen is a joy to work with and I would recommend her to anyone I know without any hesitation. I know she's been a Realtor for a long time but she doesn't just assume that you understant "Realtor terminology" so she explains everything very thoroughly. Also, when you need to reach her she is readily available. It was a great experience working with Eileen. Thank you.

Seller's Feedback on FALLING BROOK DR 05/12/2009
(survey date 05/11/2009)

As I sold this house in Kingwood Texas from Miami Florida, my realtor Eileen was a godsend. This experience could not have happened without her attention to detail that I simplt could not have given this transaction. MM

Seller's Feedback on CLEAR RIDGE DR 05/12/2009
(survey date 05/11/2009)